FedEx Ground is a reputable delivery service that provides reliable and efficient service to its customers. According to the reviews, the company's employees are well-dressed, well-spoken, and genuinely concerned about meeting the customers' needs. The service center is clean, well-organized, and provides individualized attention in a timely manner. One customer had a positive experience with a FedEx Ground employee named Torrey, who went above and beyond to locate and retrieve a misdelivered package. Torrey's actions were in contrast to the customer's frustrating experience with the customer service hotline, which the customer felt did not adequately address the issue. Another customer, who has been running a business in the Northern Neck for 35 years, praised the service provided by Peter, a FedEx Ground employee on the Northern Neck route, stating that all packages handled through PackageOne were delivered professionally and on time. Overall, the reviews highlight the excellent customer service and efficient delivery provided by FedEx Ground, with particular praise for the dedication and care demonstrated by individual employees.
Never on time with delivery. Lies about customer not being home. Refuse to call customer when they can’t enter building for delivery. I don’t know how they’re still in business. Just horrible delivery and customer service.
April 2026
FedEx driver never knocked on my door he just stuck a door tag on there and said they will drop it off again Another day
February 2026
There is no way to contact this location unless it’s through an automated system who gives zero details about the shipment.
