Metro by T-Mobile at 147 Junction Dr Unit 144B is known for offering unbeatable prepaid plans and a wide selection of 5G phones from brands like Apple, Samsung, and OnePlus. The store features friendly staff who are dedicated to helping customers find the best plans, including unlimited talk, text, and data options. Many customers praise the excellent customer service provided by staff members, especially highlighting qualities like kindness, respect, and going above and beyond to assist. One customer shared that they left with a phone and tablet at an incredible price after being helped by two staff members who applied a discount and a government assistance program, saving them a significant amount of money. Another customer, new to Metro, appreciated how a staff member helped them switch from T-Mobile to Metro, significantly reducing their monthly bill and making them feel comfortable with their decision to leave Verizon. The staff’s respectful and attentive treatment is frequently praised, with particular mention of one employee who consistently provides exceptional service and even walks customers to their cars. However, not all experiences have been positive; one customer recounted a negative encounter with a staff member who was rude and dismissive, rushing them out of the store and failing to assist properly. Despite this, the store's overall reputation remains strong thanks to staff like Brenda, who is consistently recognized for her kindness and professionalism. Customers appreciate the store’s promotions, helpful staff, and the overall positive shopping experience, making it a go-to location for affordable plans and quality service.
Great service from Mr.Nouman. Made it easy and fast to get a new phone.
December 2025
Excellent customer services, helpful people in this store. I recommend and appreciate them made what usually a hassle feel smooth.
June 2025
If you are looking for a great place to purchase another phone or accessories, this is your place! The new owners and management was awesome! They will definitely take good care of you. My family will definitely be back for all of our mobile needs! Thanks again for your help.