“Excellent, fast and extremely courteous service of any auto repair shop. Thank you Tim and Nathaniel on your shop's great work on my Green 2000 Buick Century with 203,000 miles !”
“I put a 3.5 inch lift on my 2019 Silverado, I had an issue compressing the front springs due to equipment, I called and asked if they could help, they offered and even with a small task this was, I still felt like a priority and that they actually valued my time. I’m very pleased with these guys.”
7:30AM - 5:30PM
8270 Jupiter Dr, Mechanicsville
Wheel And Rim Repairs
“As a former automotive tech: I haven’t seen, experienced, or sensed anything shady from these guys at all.
I do most of my own work, but things like tires aren’t worth doing on my own and I can’t do my own state inspections (but I as a formerly licensed inspector I do know whether they should pass or not). I’ve also sent friends and family here and haven’t heard of anything negative.
These guys remind me of the last shop I worked at; busy, interested in providing good service at a reasonable price, and otherwise appear to be running an honest business. No complaints.”
“Top of the line service. These people are honest. A tech at West Broad Honda told me the rear brakes on my 2000 Honda were at a 4 and would probably last through the holidays. Richmond Import Service informed me the rear brakes were in good shape and did not need to be replaced. I highly recommend Richmond Import Service. They charge maybe half of what these franchise dealers charge.”
“This is a small town spot in a city. Great friendly service, you feel like someone still cares about doing great business! They care of your car quickly and their prices are very reasonable!”
“Eric was incredibly professional and friendly. He helped us fix a flat tire quickly and even did it free of charge. We truly appreciate his expertise and kindness. Highly recommend this place!”
“There are good people Cauthorne's Auto and Tire! I have a "well aged" 2011 328i - X-Drive BMW.... I'm sure this is a relatively obscure tire model (and unsurprisingly.... expensive to replace). My back left driver side "run flat tire" blew out on I-95 South on the way back from Northern Virginia to Richmond, VA... and I managed to "limp in" in spite of a huge gash that opened up in the tire for unknown reasons. Cauthorne's Auto and Tire (Ashland, VA) was able to find this relatively obscure tire and had me back up and running in only a couple days. The price Cauthorne's charged for the replacement tire and their cost of service was commendably fair and honest. It is refreshing to have experiences that confirm there are still good, fair, and honest people. (I even asked if it would make sense to go ahead replace both of the back tires... and Cauthorne's gave honest advice and said that all of my other tires looked to be in good shape and didn't think replacing any of the other tires was necessary at this time). Cauthorne's had impressively timely service.... it was a great experience overall!**** Also, thank you to the kind people (and especially the store manager) at Advanced Auto Parts - 307 S. Washington Hwy, Ashland, VA who were kind enough to give advice and recommend Cauthorne's Tire and Auto (1.3 miles away... just away on Rt 1).Conor Jones - October - 2023”