“I’ve used them for a couple of years now but what really earned them the five stars is when my tire blew out on the highway and I had to get my car towed there in the middle of the night. The next day it was musical-cars for me. Nothing. Went as planned except for Discount Tires. They were efficient, friendly, and communicative. However, what surprised me was they didn’t charge me anything. I thought it was a mistake. I told them this isn’t a car we’ve ever brought in (new car - we’ve brought in others). They told me that they don’t charge for a simple flat. Now, I don’t know if that’s because they know I’m a customer or if they do that for everyone. Either way, it definitely sets the right tone and keeps me as a satisfied customer.”
“I love Nathaniel. He is very informative and very respectful. This place is phenomenal and very trustworthy. They won't overcharge you and do unnecessary repairs. Another place was going to charge me over $1300 to do what they did for a little over $500. Ladies come here. You can trust this establishment.”
“Visited for a state inspection after I saw some great reviews on a community Facebook page. The staff was knowledgeable and welcoming, and the inspection was fast and easy.”
“Had another amazing customer service experience at Discount tire on Staples Mill Rd in Henrico VA. I'll never buy tires anywhere else. I was able to buy the tires on thier website using the no interest 12 month pay later plan through PayPal. I was in and out in 35 mins. The lobby is always clean and the employees look like they genuinely enjoy working there. I always appreciate being greeted with a smile and getting genuinely good advise.”
“This place was a lifesaver. I was having a tire issue thousands of miles from home on a trip and was understandably stressed about it. The man who assisted me was kind and thorough, he took his time explaining the answer to all my questions and made sure to investigate everything I asked about so I felt confident about the fix and also understood the issue. This place was recommended to me by Richmond relatives and I understand why!”
“It's hard to find a place that is reliable and honest anymore. Tire X is just that, and more! They take great care and pride in their work! This is a great 1 stop shop! I would recommend to anyone.”
“Lomax was a very helpful salesman. He gave me the hookup on some all chrome 20's because I really didn't want all black, and with their early payoff and no finance charge options, it's really a win win with their rims and wheels package deals.”
“I can't recommend these guys enough. They're great. Do really good work on your car. They're really fast & don't overcharge you for things you don't need. They are probably the nicest people you ever made when it comes to dealing with your car. I suggest them to everybody I know. I've been using it for over 20 years. Probably some of my favorite mechanics ever.”
8:30AM - 5PM
330 E Belt Blvd, Richmond
Wheel And Rim Repairs
“I highly recommend this place to anyone who is looking for affordable tires and rim repair. My rims looked insalvable but they fixed them and made them like new!”
“Whenever I need work done or music in my vehicles rollin thunder is the place to go. It’s good with service and prices if your white, with blacks James/Jamie will go up on prices, with females you don’t stand a chance cause him or his son gonna get no cap but if you look like sum and know da game you might can get’em like I did ??”
“There are good people Cauthorne's Auto and Tire! I have a "well aged" 2011 328i - X-Drive BMW.... I'm sure this is a relatively obscure tire model (and unsurprisingly.... expensive to replace). My back left driver side "run flat tire" blew out on I-95 South on the way back from Northern Virginia to Richmond, VA... and I managed to "limp in" in spite of a huge gash that opened up in the tire for unknown reasons. Cauthorne's Auto and Tire (Ashland, VA) was able to find this relatively obscure tire and had me back up and running in only a couple days. The price Cauthorne's charged for the replacement tire and their cost of service was commendably fair and honest. It is refreshing to have experiences that confirm there are still good, fair, and honest people. (I even asked if it would make sense to go ahead replace both of the back tires... and Cauthorne's gave honest advice and said that all of my other tires looked to be in good shape and didn't think replacing any of the other tires was necessary at this time). Cauthorne's had impressively timely service.... it was a great experience overall!**** Also, thank you to the kind people (and especially the store manager) at Advanced Auto Parts - 307 S. Washington Hwy, Ashland, VA who were kind enough to give advice and recommend Cauthorne's Tire and Auto (1.3 miles away... just away on Rt 1).Conor Jones - October - 2023”
“I engaged 301 Auto to mount and balance my new Goodyear Wrangler LT tires on my newly powder coated Ford F150 rims. They have touchless mounting equipment and road force balancing equipment. I could not be more pleased with the results. The wheel/tire assemblies are perfectly balanced, and there are no scratches on the rims.”