Verizon
Cell Phone StoresHours:
13 E 5th St S, Big Stone Gap VA 24219 Hours
About Verizon
Verizon, a leading telecommunications company, has received positive reviews from its customers. Customers praise the helpful and insightful sales staff, such as Chris W. and Olivia, who provide excellent customer service and work tirelessly to ensure customer satisfaction. Customers have reported that the staff is friendly, laid-back, and offers helpful advice without rushing them, making the purchasing process easy and economical. Additionally, customers have appreciated the store's ability to resolve issues promptly, such as replacing a malfunctioning phone. Overall, Verizon's Russell Cellular location has been described as a true representation of what a sales and service experience should be, with customers expressing their intention to continue doing business with the company.
Most Recent Reviews
December 2025
Great store with great employees! Had me in and out with no issues.
December 2025
Chris made the experience super easy, and financially worth it. Highly recommend.
October 2025
The young lady that helped my husband and I purchase two new phones and 2 new plans has always been great with customer service. Oh and our bill is cheaper than T-Mobile .
More Comments(44)
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