Verizon
Cell Phone StoresHours:
13 E 5th St S, Big Stone Gap VA 24219 Hours
About Verizon
Verizon, a leading telecommunications company, has received positive reviews from its customers. Customers praise the helpful and insightful sales staff, such as Chris W. and Olivia, who provide excellent customer service and work tirelessly to ensure customer satisfaction. Customers have reported that the staff is friendly, laid-back, and offers helpful advice without rushing them, making the purchasing process easy and economical. Additionally, customers have appreciated the store's ability to resolve issues promptly, such as replacing a malfunctioning phone. Overall, Verizon's Russell Cellular location has been described as a true representation of what a sales and service experience should be, with customers expressing their intention to continue doing business with the company.
Most Recent Reviews
July 2026
Always had the best service here & they have the friendliest staff! Hands down won’t go anywhere else!
June 2026
Wonderful service. Verizon has messed my service up twice and they have been able to fix it. Go see Chris he knows what he is talking about! They are all very knowledgeable though.
June 2026
Chris did an excellent job in upgrading two of our phones and downloading all the apps and information from our older phones. He was very patient in answering our concerns and questions.
More Comments(51)
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