The UPS Store in Blacksburg offers expert packing, shipping, printing, document finishing, a mailbox for mail and packages, notary, shredding, and faxing. It is locally owned and operated. The store is located in the heart of downtown Blacksburg, with a dedicated parking lot across the street. Reviews highlight excellent customer service, with staff described as going far and beyond. The owner, in particular, is noted for exceptional kindness and patience, waiting for a late customer and providing quick, expert help. Some employees are recognized as friendly and great, with staff remembering regular customers and preparing their packages without being asked. However, some customers find the store area very messy and disorganized, and the customer interface low energy and uninviting on occasion. There is currently an issue with the door, preventing after-hours mailbox access. Despite these points, the store is praised for never causing an issue, providing quick and easy service for returns, and the overall helpfulness of its team.
I just mailed a package that required some extra handling, and I want to give a shoutout to Taylor! She was patient, skilled, and professional. You made a great hire when you got her on board!!
July 2026
Savannah was super helpful kind and courteous in helping me with a very complicated Amazon return.
July 2026
Friendly staff, good operating hours, a variety of services offered
