CarMax offers easy car buying and selling with no haggling or pressure. They carry a large selection of used cars, trucks, and SUVs. Customers report a great and hassle-free experience, noting the process is simple and quick with excellent customer service. The team is described as friendly, caring, and professional. Many appreciate that there are no extra charges on the paperwork. The service department is also noted as top notch. Customers recommend CarMax and call it the best car buying experience.
I was met with a smile and everything they said they did it.
April 2026
Super fast and easy experience in selling my car, paid what was quoted , and even paid for my Lyft ride home.
April 2026
I worked with a polite, knowledgeable, and efficient associate and I can't say enough good things about that, BUT I did not like the rigamarole required simply to test drive the vehicle and if the vehicle had been available elsewhere I would have bought elsewhere just to avoid a 2 hour appointment to test drive
