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“This 5 star review is for one person only, and it is for Jessica. I ran into an issue and she helped me navigate the situation and find a solution quickly and with ease. It isn't often that you find an understanding person and a good heart in corporate companies, but that's exactly who Jessica is. I am so thankful she's the one I met. Jessica, if you see this, you are the best!!!”
8:30AM - 5PM
7425 Merritt Pk Dr Ste 135, Manassas
Self Storage
“We used two containers for a project at our place of worship for 2 and 1/2 months. Everything went smoothly - deliveries and pickups were on time and response to our requests were immediate. Very impressed by them and would recommend them highly .”
“Rick rocks! He did everything he could to help me find the storage unit I need at the right price. Above and beyond! I've used their service in the past and will do so again the next time. Thanks ?”
“ABLE Moving was a huge help. Extremely efficient and easy to work with. From getting a quote to the day of the move, these guys were professional and made my life 10x easier. Really appreciate this team and will be looking to work with them in the future.”
“Miss Tanya is so amazing! She went above & beyond for me. I truly appreciate her, she kept checking on me as well as gave us places to rent trucks. I will honestly say I’m going to miss her. Again thank you Miss Tanya & I wish you nothing but the best!”
“The best climate-controlled facility I have ever used. High security and absolutely spotless clean all the time. Highest recommendation to anyone needing a high-quality storage facility in Centreville area.”
“I reserved a unit for October 4th , but called to cancel on the 3rd. The manager forgot to cancel the reservation and I was charged with a full month and a small prorate . I called on the 11th and the gentlemen told me it wasn't vacated I called again today and got what i think is the same manager which told me i should here something in the next 48 hours. She was very disorganized and i could hear a young child in the background screaming . Very Unprofessional . She immediately hung the phone up on me . I'm not confident that i will see anything become of this . If anything i should get a admin fee, but please Public Storage ,don't pay this manager for the mistake on their part.
Update : Vanessa the regional manager for Public Storage contacted me and assured me that I would receive the $ i was charged back. That is great customer service. Thank you Vanessa and Public Storage for restoring my faith in your business. I am sure to be using your service again in the future. ?”
“Eugene went way out of his way to accommodate my unique and specific needs and Tanya called me unprompted at the exact moment that I had a question which needed answering right then. They couldn't have been more helpful - they are great storage service providers and great people!”
“Had a great experience using Extra Space on Colonel Ct in Manassas. No issues with the location, personnel, or the unit. And Aiden helped us tremendously- his customer service is top notch!”
“Awesome, efficient, professional, and friendly customer service provided by Brayan!!! He really made the set up and move-in process so much easier. The personal walk-through from A to Z along with advocating for the customers best interest rates superbly beyond the 5 stars!!! Thank you, Brayan!!!”
“Great ,Great, ? customer service, wonderful attitude and very,very patient with the customers!!! I would request Ms. Veronica to be at all the places (P.S. )!!!
Thank you Ms. Veronica for your patience, you were Awesome!!!!!”
“Kaylee was absolutely fantastic! She was kind and patient with the lady in front of me and took her time and thoroughly explained everything. She was immediately ready to help and assist me she was thorough, detailed, obviously very knowledgeable, nice, positive, was able to explain to me in a way that I would understand about what I was asking for. Gave me a detailed answer and reasoning. Seems like a very nice positive asset to the company. I will definitely be attempting to refer anyone that I know needs a storage unit locally to this public storage facility 100% for sure! Hope everyone has an amazing day thank you so much again”
“I’ve had a unit here for almost a year and it’s been really straightforward and easy to access. I recently needed help from the manager, Victoria, with a lost key and she couldn’t have been nicer or more helpful - thank you so much, Victoria!!”
“I’m very satisfied with their service. The units are clean, secure, and easy to access.Darrell is friendly and helpful, especially when explaining the rental process.Thank you Darrell for your help.”
9:30AM - 5:30PM
4133 Old Calverton Rd, Catlett
Self Storage
“I had a great experience with this storage company! The online process was super easy and straightforward, and the website provided clear guidance every step of the way. The staff was friendly, helpful, and made everything stress-free. I’d definitely recommend them to anyone looking for a smooth storage solution!”
“I'm very happy with my storage unit. Easy access for me but secure from not me😁. If you need storage these are the people to talk to, good price, clean and the staff is helpful and kind.”
“I have to be honest, I don't rent a storage unit. But I had to comment about a particular employee who came in our store last night. The name tag said Patricia...older, heavyset, short hair--hope you can figure out who it was. The reason why I'm commenting on her is because of her honesty, this woman finished checking out at our grocery store and realized one of the items didn't scan. Rather than simply keeping the item like most people do, she came back in to customer service and paid for it!! Faith in humanity restored!”
“Had an appointment with the wonderful PM Danielle - she made this process so easy and explained everything to me! Please make sure she is recognized for being such a great employee!! This is my SECOND time here renewing for a ledger unit and in more than pleased with her!!”
7AM - 7PM
7425 Merritt Pk Dr, Manassas
Self Storage
“This is Otis. He's a true artic warrior for UNITS. After a bit of chaos with a unit delivery yesterday, today could’ve gone either way — but Otis showed up like an absolute pro, braving some seriously cold, treacherous weather and getting the job done without hesitation.
He was patient, careful, and incredibly helpful, making sure everything was placed properly and that we were set up the right way. No rushing, no attitude — just solid, dependable service.
Huge credit also to Kris in the office, who has been extremely communicative and on top of everything throughout this process. Clear updates, quick responses, and a very smooth experience overall.
So far, Units Moving and Portable Storage of Northern Virginia has been fantastic. Great people, great communication, and a team that shows up and delivers — even when the weather is trying its best to stop them. Highly recommend.”
“Perfect delivery service from start to finish. The team was professional, on time, and handled everything smoothly. Communication was clear throughout the process, and the delivery went exactly as planned.”
“We're a vendor to Shoreview. But that doesn't mean we don't have things to say. Wonderful things. Craig is joyful person whose character permeates throughout the whole staff and operational activities of the buildings. We have thoroughly enjoyed our association with Shoreview and look forward to many more!”
“Cubesmart is clean and well maintained which is a huge plus over other sites I have used in this area. The staff is always courteous and helpful. I have both an outside trailer storage spot and a full sized interior locker.”
9:30AM - 5:30PM
7240 New Market Ct, Manassas
Self Storage
“I called for information and spoke with Beverly. She was so patient and answered all my questions. She was very knowledgeable about the business and information and really helped me understand. She was awesome. Five star customer service because of her!”
9:30AM - 5:30PM
11524 Balls Ford Rd, Manassas
Self Storage
“I’ve been a customer of Public storage for many years and ever as a customer, there’s nothing better than dealing with it. Individual who is very polite and respectful and that’s who I spoke to when I spoke to Mr. Reese is hard to find good customer service. and Public storage has done a good job and their hiring process with this individual. Want to say thanks Mr. Reese for letting me know about my facility not being fully secured and helping me once I got to the site.”
“Best price considering they packed my kitchen for me. Very responsive, handled the items nicely, and more importantly they were done an hour before the allotted time saving me.”
“This is my first time renting a storage unit so I opted to actually drive over there and see the facility rather than utilize the online option.
I was enthusiastically greeted by Suzie, the General Manager.
We chatted and she ask my needs etc and I selected the appropriate size unit i will need (with outside access).
First month was free! I love a freebie!”
“Professionally handled in every aspect - on the phone, texting and in person. Aerial (sp?) is a perfect host for this facility. We made the right choice with CubeSmart in Manassas.
Don Smith”
“Jon T was my driver and he really was a gem! The entire PODS process was seamless and I felt like they really wanted to take care of me. Both of my drivers coming and going did an amazing job. Nothing was broken so that’s always a plus!”
“Today I got decided to look for storage for my car and Istorge was th best on helping me in getting what I needed. Special thanks to Megan for calling and confirming if everything went great and if I need any help.”
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“Excellent staff. Clean and well maintained facilities. 24 hr access available upon request. Extra space has been a godsend for me as I’ve dealt with a nightmare of stuff left by my deceased parents”