Advance Auto Parts at 13653a Lee Jackson Highway in Chantilly provides a wide range of automotive aftermarket products and free store services. Customers can find brands like FRAM, Carquest, and DieHard® batteries. The store offers same-day options for many products, ensuring quick solutions for car maintenance needs. Customers benefit from free services such as battery testing, battery and wiper installation with purchase, engine code scanning, and starter and alternator testing. These free services help customers assess their vehicle’s needs without extra cost. The store is well-organized with a good selection of products, making it easy for customers to find what they need. Parking is available, though the lot can get busy since it shares space with other businesses like Gold’s Gym and Dollar Tree. Customer experiences highlight friendly and helpful staff, especially during busy or late hours. Staff members are eager to assist with questions and provide advice on parts and installation. Some customers appreciate quick and efficient battery installation, even in cold weather. However, there are occasional issues with wait times, such as long waits for staff to come outside for tests or assistance, which can be frustrating. Despite this, many customers value the knowledgeable staff and the convenience of free testing and installation services. Overall, Advance Auto Parts in Chantilly is a reliable store for auto parts and free services, with a friendly team dedicated to helping customers maintain their vehicles. Signing up for their Speed Perks loyalty program can also save money on store items and gas.
I just went in for a battery replacement for my key fob. I went to the register and Kevin helped me to find the battery and went above and beyond to assist me with the key. I am so appreciative of Kevin and his wonderful customer service and attention to detail. Thank you.
October 2024
Great and quick battery service by Kevin!
Good brand and low price too.
February 2024
I really appreciated the customer service from Angel I just received at the Chantilly location. I called the store at the end of business hours basically and was encouraged to still come in The staff all greeted me and helped me get a starting point to find resolution to my engine troubles. Thank you!
