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“Love everyone here! Fouad and Ibrahim were an immense help, extremely thorough and diligent, and a super personal team through and through! 100% recommend for any vehicle inquires/incidents, minuscule or not.”
“I had a car accident where someone ran into my street parked car while it was unoccupied. My insurance sent me to Caliber to get the damages fixed. I brought my brother and we talked to Jamie initially and talking to him you see how genuine of a person he is! I felt confident leaving my car there and that it would be taken care of. I received regular updates on the car’s progress and when I called the customer service was great. Also as a female, I’m used to dealerships or auto shops trying to take advantage of overcharging or scamming me and Caliber Collision is the first body shop I felt comfortable that wouldn’t happen. They explained everything to me the same as my brother and dad on separate occasions and made sure I was satisfied with the end product. I highly recommend Caliber because I personally had an all around wonderful experience!”
“Monzer (Moe) was very very helpful and fixed up my car and even cleaned it really good. It looks good as new! I have come here multiple times and I am pleased every time! I would recommend this place to everyone! Great service and really nice workers”
“Professional, courteous and excellent workmanship. Fairfax Collison Center also worked seamlessly with our insurance company and got the job completed. Hopefully I won't have anyone else backup into our car stopped at a red light ever again but for any collision needs FCC is my shop. No doubt about it.
Update 8/22
Well, we had FFX Collision fix a another minor fender bender on the same car that was my fault (out of pocket). They did such an excellent job matching the paint last time I took it back. They got it all done in 5 days and, again, the workmanship & color match was excellent and it was a very good price.
Update 11/07
To be honest, my latest experience with CARSTAR Fairfax Collision Center was great! Overall, I would recommend this service to anyone looking for a trustworthy and affordable auto repair shop.”
“Needed an entire side of our SUV, including two new doors done fast and had a recommendation, it couldn't have been more spot on. Not only did they do fast work, but the price was right and the job was well done. Great family, they'll take care of you. My new place for all body work.”
“I have used these guys twice. Z is very attentive to detail and really made me feel like they did everything according to what we discussed. The work was performed to the agreed to price and the outcome was fantastic. Hardly know I had the entire side of my car fixed.”
“I got in an accident and had it repaired at Caliber Collision. My insurance recommended them and I read the Google reviews. The body of my car looks great! They put a new aftermarket headlight on the car and it is brighter than the OEM, which helps at night.
BUT my car was returned to me with grease or something all over the front seats. Scrubbing with an upholstery wipe did not clean the leather. It’s due back at the dealer because the lease is up the first week of 2025. I don’t know if someone placed a really dirty/heavy part on the seat and let it sit there or what.
I sent Caliber an email with photos and they asked me to bring the car in. Due to not knowing what is on the seat, they are sending my vehicle for a full detail prior to me turning the car in at the dealership, which I really appreciate!”
“I went on Saturday around noon for an estimate on an exhaust leak. I did have to wait a few minutes because he had to juggle several cars (and the owner of one that was in the way showed up and took delivery) to make room on a lift.
The great news was that it is just a gasket between two sections of pipe. Even though it was such a small job, he offered to take care of it right away if I wanted to go get the part! Instead, I decided to schedule time later to take care of some optional work rather than do such a small job and still need to come back later.
He seems very knowledgeable, works on many different brands of cars, and obviously is honest, recommending just a gasket instead of major pieces of the exhaust. I intend to keep going to him.”
“Carlos was wonderful! It was a great experience working with him and all the crew. They gave us a completion date and they were completed one day earlier! Every day I had updates on progress and pictures. Much more than we ever expected in service. Can’t say enough For the great experience we had.”
“This is my second time working with County Line and they are incredibly professional and caring. Quality work, they work directly with the insurance company, they work directly with the rental car company…I really didn’t have to do anything but drop my car off. I know the work is gonna be above par. They keep me updated throughout the entire process, and I usually get my car back within a week (looking brand new). I swear they washed and cleaned the inside of my car too but I’m not 100%…felt like they did though. This is the only place I take my Cadillac.”
“My Grand Cherokee had a number of paint damages on the front bumper and a dent on the passenger door, K&W repaired all of them with a very resonable price, Mr. Yang was also very nice and friendlyService: Body & Trim”
“Very professional people in this dealership. Very satisfied with my experience getting my second Cadillac Escalade they helped me out with the best price . The manager was very friendly and helpful he gave me what I needed. I’ll recommend this dealership to anyone who wants to buy a car with a very good deal.”
“Work with Joe Mota! He is super!! He listens to the customers concerns and resolves it to the customers satisfaction. Chantilly Auto Body did an excellent job replacing my front end assembly. Highly recommend them for auto body work.”
“Awesome dealership Amazing staff!!! Derrick made my experience great & would highly recommend him…can’t thank him enough for my new Range Rover sport I love it!!!”
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“Great service! Sadiq was professional, responsive and fair. They replaced my all bumper in 1 day. I couldn’t be happier
It was a great pleasure working with Sadiq, a very honest and professional man. Highly recommend”