“Before today, I was very disappointed in lincare. Constant miscommunication, not reliable with supplies, and unhelpful direction. But, after today’s appointment with Gale, it has made my opinion of the place turn 180 degrees. He was fabulous, was very articulate, had amazing attention to detail, and I came out for the first time feeling informed and motivated to use my device. Making it a priority to have more people like Gale, I believe, can not only have more people have a positive view of the company, but have more costumers consistently use their machines and maintain costumer retainment.”
“I have ordered several items of Durable Medical Equipment DME from Byrd assistive. The staff is very knowledgeable with all my questions and about the equipment. I have also used Byrd assistive to modify existing equipment custom to my needs, a service which is unheard of from most typical DME providers.Billing was explained upfront with no hidden surprises.Great customer service in a nice clean location. I would highly recommend Byrd Assistive Technologies for your next DME purchase.”
“He was superb! He spent far more time than what the appointment-duration was scheduled to be. Not only that, but he stayed well beyond the office closing time, and thus, left work much later than he usually would have!
In addition, he went to great lengths to answer all of my questions accurately, and, as result, I left knowing much more than I did when I arrived!”