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November 2023 by Trace B
Got exactly what I needed to ship! Friendly staff and best furry door guard ever! ?
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August 2023 by Trystan V.
If i could give 0 stars i would. I spoke to the man on the phone. He seemed so nice. We were talking about the items he was going to ship to me from an auction company i use. Normally with this auction company i am able to print my own label and send it to the person and they ship it all on my dime. He didn't give me five seconds to even explain myself. I said "hold on a sec I'll get my computer and I'll tell you what i get concerning the price", he said "I really don't care what you get!" He said "I'll just give it back to the auction company and you can deal with them, You people just don't get it, we have rent to pay." He got agressive. I am African American and he called me 'You People' which is VERY racist and insensitive. I would never use this company if you have anything important to ship, lord knows what they'll do with your packages if they don't like you. He could have just as easily said "we don't except outside labels, that's our store policy" and given me the choice to pay what they charge or have it sent through a different service. I would have accepted that and it would have accomplished the same thing he wanted to begin with, for me to take my money and package elsewhere.
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July 2023 by William Cruse
I had to ship a letter pouch to a friend in PEI, Canada. After checking with UPS, USPS, and FedEx, I went here and used their DHL international delivery.The employees were very friendly and courteous, and came up with the best solution to my problem.I will use them again.
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February 2023 by Jim Smith
Blue Ridge went above and beyond for me today by customizing a standard box for me to accommodate the unique dimensions of the picture frame I was shipping. Many thanks for an enjoyable experience!
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January 2023 by Richard Brown
Always great friendly service! The only shipping contractor I have used for years!
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January 2023 by Kathy Sanchez
I called in asking about a shipping quote and the man who answered was so helpful and even gave me suggestions on how to ship my package efficiently! I really appreciated his advice even though I was just asking for a quote
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January 2023 by Judith Pateman
They are the premier mailing store in C'ville! Mike and William are so friendly and efficient.
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November 2022 by Gabriel Barghachie
These folks are nice and quick. It's good to have a local shipping store that you can use instead of a big corporate chain. I'm not sure if they sell.moving supplies buts I think they do.
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May 2022 by Chip Gerstenmaier
Very friendly team, very fast service. My wife and I use them very often for returns.
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November 2021 by Betsy Peyton
This is one of my favorite businesses in Charlottesville--not because mailing packages is so fun, but because the service is so excellent. They are unwaveringly friendly and helpful! When one of your errands is shipping packages, you should come here. I always leave thinking, "They are so nice!"
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October 2021 by Jae
Trust these guys with any and everything. Very hospitable and knowledgeable
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September 2021 by John Sullivan
Very helpful. I needed to mail a flat screen TV. They helped pack it. Very pleasant people and a friendly older dog. The prices are good for their labor. The shipping charges are set by FedEx and UPS.
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September 2021 by RachMarie Roberts
These guys are so great. Above and beyond in customer service.
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August 2021 by Eric Nunya
These guys are top notch n can handle your shipping needs. Love to go here and always do...especially here! Professional outfit and good prices.
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August 2021 by Annabelle Fonseca
I purchased 4 items from Hilliard Auction house, and used Blue Ridge Pack & Ship to ship them. They only sent me 3 of the items, and then said that the item was lost due to the large volume of shipments they had to send out. It took forever to get in touch with anyone at this company, and even longer for them to try to locate this is- atleast that is what they said they were doing. Finally Mike said that this was not locatable, but that they would refund me. But they only refunded me partially and then would not communicate any more.Their shipping estimates are also atleast twice the shipping estimates that you can get from the other shipping companies that Hilliard Auction house works with, including UPS pack & ship. I am ok paying more to ship expensive and fragile items, but if they are going to lose them and not communicate, then paying this extra premium is pointless.I have since worked with the UPS pack & ship in the area, who have done a much better job.
