Blue Ridge Pack & Ship LLC is highly praised for its exceptional customer service and helpful staff. Customers appreciate how the team goes out of their way to assist, whether it’s wrapping golf clubs and a folding cart in plastic for transport, helping with a TV return, or creating custom boxes for unique items like picture frames. The staff are friendly, kind, and attentive—taking measurements, offering solutions, and even playing with children to make the experience pleasant. Many reviews highlight the reasonable charges and the willingness to figure things out on the spot, making the process smooth and stress-free. The business also provides international shipping options, including DHL, and handles special requests with care. Overall, Blue Ridge Pack & Ship LLC stands out for its customer-focused approach, helpfulness, and willingness to go above and beyond to meet customers’ needs. This level of service leaves customers highly satisfied and eager to return.
Very reliable and trusted service. Many times, I ship valuable original artwork and they do a superb job packing and getting my artwork safely and timely to the destination.
September 2024
William was so helpful and kind to my daughter who was stressed about sending a TV back to Amazon! Very grateful for his help!
July 2024
Phenomenal customer service! What a pleasant surprise to be offered assistance. We could use more businesses with this level of service!
