Enterprise Rent-A-Car
Car RentalHours:
100 Bowen Loop, Charlottesville VA 22911 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car at Charlottesville Albemarle Airport provides friendly, efficient, and fast service. The team is always ready to go the extra mile, offering easy, stress-free rentals. Customers report getting on the road in minimal time, especially when paperwork is completed online beforehand, allowing some to be in and out in under three minutes. The agents are helpful and can accommodate requests, such as switching to a vehicle that better meets a customer's needs. The selection includes compact cars, passenger vans, family SUVs, and more. However, the location is not open late, which can be problematic if a flight is delayed. A significant drawback is the inability to contact the office after picking up the car, as the provided phone numbers do not work and emails go unanswered. This leaves customers without support for issues during a rental. While the local staff receives consistent praise, the corporate phone system and service representatives are described as terrible.
Most Recent Reviews
May 2026
Lovely car and polite and efficient desk staff. No complaints.
February 2026
Always great customer service every time I’ve rented from Enterprise. I am an Enterprise + Member. Fairly decent priced vehicle Rates.
February 2026
Great experience with Enterprise Rent-A-Car. I had a Hyundai Elantra Hybrid for a few days and it was fantastic—smooth ride, great gas mileage, and very comfortable. The rental process was easy and efficient, and everything went exactly as promised. Would definitely rent from Enterprise again.
More Comments(129)
- Charlottesville, Virginia