Ferguson Bath, Kitchen & Lighting Gallery is praised for its amazing showroom filled with a wide variety of fixtures for kitchen and bath, offering plenty of ideas for future home projects. Many customers appreciate the helpful staff, noting their advice and the extensive selection of supplies. However, some reviews mention challenges in receiving immediate assistance from sales staff. While installation services received high marks for being outstanding, responsive, and professional, there were mixed experiences regarding the level of help available on the showroom floor. One standout staff member, who is a sales consultant, has been highlighted for her knowledge about appliances and manufacturers, as well as her enthusiasm and consideration for the needs of older customers. Overall, Ferguson's is considered a hidden gem for home improvement needs, though potential customers may benefit from bringing someone experienced along if they feel unsure.
Amazing showroom with a lot of fixtures and variations for kitchen and bath. So We also found a lot of good ideas for our future home. It would also be good to have a little experience or bring your contractor with you to help you decide if you're unsure because we didn't ask for help but none was offered either.
January 2024
Such helpful staff! Really appreciate all your advice and wisdom as well as the great selection of supplies. What a hidden gem! I'll be back.
September 2023
Not a very helpful group of folks, basically pointing me in the direction of the ceiling fans, no questions or offers of help.
