Jiffy Lube in Charlottesville provides fast, quality oil changes and additional services performed by trained technicians with no appointment necessary. Customers describe the service as courteous, efficient, professional, and very jiffy. The teams are noted for being polite, friendly, patient, kind, caring, and helpful, often going beyond the requirements of the job. They provide awesome customer service and are commended for their efforts, even when busy, to take care of grateful customers. The service is praised as excellent with good knowledge at fair prices. While the standard oil change is fast, wait times can vary because work is done on a first-come, first-served basis. A customer getting extensive fluid changes or multiple services may take longer, which can delay those behind them waiting for a simple oil change. The technicians are honest and care about the longevity of vehicles, often recommending against unnecessary services to save the customer time and money, providing logical justifications for their advice. This honest approach protects the customer's investment. The location handles everything from quick oil changes to more complex work on larger vehicles like diesel trucks, receiving high ratings for their care and service. The overall experience is a pleasant surprise, with many customers stating they look forward to returning for all their vehicle service needs and highly recommend the team.
Just visited the Pantops Jiffy Lube as my oil light went off - courteous, efficient, and very jiffy indeed - I highly recommend this team for your oil change needs.
March 2024
Very pleased with the service, I have 4 vehicles and use this Jiffy Lube for all.
February 2024
Great people, so attentive and friendly. Highly recommend
