Kroger is a popular grocery store chain that offers a wide variety of quality food and household products. With thousands of items from favorite brands, Kroger provides a one-stop shopping experience for customers' grocery and pharmaceutical needs. The stores are described as being the right size, not too big, and having reasonable prices. However, some customers have experienced issues with the pickup service, particularly since the relocation of a key employee named Cateri. Customers report difficulty getting in touch with the pickup office and feeling disappointed by the change. Despite this, two employees, Robert and Addison, are praised for their exceptional customer service and friendly attitudes, with one customer suggesting they deserve a raise. Another positive experience was shared, where two employees, Will and another unnamed worker, went above and beyond to ensure a customer did not accidentally leave the store without paying, providing excellent customer service in a potentially embarrassing situation. Overall, Kroger appears to be a reliable grocery option, with both positive and negative customer experiences reported, highlighting the importance of consistent, high-quality service across all locations and departments.
Don't eat the sushi!!! It gave me food poison. I ate it on Sunday and got sick Monday. I have never had food poisoning from sushi before. It had seasoning on it which covered the color of the fish. I have had sushi from Harris Teeter and never been sick.
The store needs to be renovated.
January 2026
Treats me as a criminal EVERY SINGLE TIME I’m forced to use self checkout. I scan every item, and it beeps at me to “scan last item” as if I didn’t. Always requires an employee to come over and clear the machine. I’M NOT STEALING WHY CANT YOU JUST OPEN MORE CHECKOUT LINES?
September 2025
Kelsey made sure my shopping experience was great, one of the most knowledgeable people at this location.
