Kroger is a popular grocery store chain that offers a wide variety of quality food and household products. With thousands of items from favorite brands, Kroger provides a one-stop shopping experience for customers' grocery and pharmaceutical needs. The stores are described as being the right size, not too big, and having reasonable prices. However, some customers have experienced issues with the pickup service, particularly since the relocation of a key employee named Cateri. Customers report difficulty getting in touch with the pickup office and feeling disappointed by the change. Despite this, two employees, Robert and Addison, are praised for their exceptional customer service and friendly attitudes, with one customer suggesting they deserve a raise. Another positive experience was shared, where two employees, Will and another unnamed worker, went above and beyond to ensure a customer did not accidentally leave the store without paying, providing excellent customer service in a potentially embarrassing situation. Overall, Kroger appears to be a reliable grocery option, with both positive and negative customer experiences reported, highlighting the importance of consistent, high-quality service across all locations and departments.
They like to pretend they're closed and deny Google open-close hour edits to show that they are, in fact, open until midnight.
April 2025
Needs to have either more cashiers to have more registers open or have more self checkout lanes open. They never have all of their self checkout lanes open. However, the have better produce than the other Kroger.
June 2024
Just the right size. Not so big that you're going to get lost in there. They have everything I need and prices are right in the middle. Not overly pricey.
