Malloy Ford Service receives positive reviews for its friendly and helpful staff, especially highlighting Travis, Kelly, Avery, Daiquan, and Glenn Goodrich. Customers appreciate the great customer service, quick assistance, and willingness to answer questions. However, some mention a lack of staff at the service counter, leading to long waits and difficulty reaching the business by phone. Despite this, the overall experience is highly favorable, with many customers noting that the service department provides excellent care and quick solutions, making it a standout choice for vehicle needs.