Malloy Ford Service receives positive reviews for its friendly and helpful staff, especially highlighting Travis, Kelly, Avery, Daiquan, and Glenn Goodrich. Customers appreciate the great customer service, quick assistance, and willingness to answer questions. However, some mention a lack of staff at the service counter, leading to long waits and difficulty reaching the business by phone. Despite this, the overall experience is highly favorable, with many customers noting that the service department provides excellent care and quick solutions, making it a standout choice for vehicle needs.
Malachi and Kelly with the Service Team have been incredibly helpful every time I’ve needed service. They are knowledgeable, responsive, and clearly take pride in their work. I really appreciate their professionalism and attention to detail—highly recommend!
October 2025
I had been traveling for several days and left in the morning to discover one of my tires looked low. I called, and they got me right in, so I could continue my trip.
August 2024
Avery and Daiquan were great! They provided me with the best customer service! Keep those guys around, they are a huge asset to your team!
