{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“He went above and beyond for me which was very helpful because the insurance was trying to get over on me and he helped a lot to get everything fixed right. Very helpful and easy to work with. I felt very safe dealing with this company.”
“Impressive beyond description. We could not be more pleased or recommend this organization more highly.
The front office team is amazing—knowledgeable and confident about insurance (they easily took care of numerous questions with our Insurers). They are delightful professionals that garner trust quickly—we are so grateful.
The work was done faster than estimated, and is simply flawless. Concerns about functional impact to the damaged charging plug on our plug-in hybrid were completely addressed, and our car is functioning like new.
Accidents happen, but having Masters Auto body repair our car back to new was a pleasant, stress-free experience.”
“When I tell you, I have never experienced such a wonderful and extremely professional team of an auto body shop as I have before going to Taylor’s Auto Body. I am at awe of the integrity of this company and the entire team for helping me navigate the process of my car repairs. This truly is the best place by far and the word of mouth recommendations I have received from many locals in Charlottesville truly reflects the quality of service that Taylor’s provides. I am and will be forever grateful for your service and kindness!”
“The office staff really listened to me and was very accommodating. The mechanics explained everything to me, and I felt that my car was well taken care of and that I was understood.”
7:30AM - 5:30PM
1949 Northside Dr, Charlottesville
Auto Parts
“The Caliber Collision on Northside Drive, north of Charlottesville does a fantastic job, Michael Anderson is a consummate professional. The Caliber Collision on Seminole Trail I would definitely *not* recommend. The woman who answers the phone there is very nice and professional, and she’s alone.”
“This auto zone was great! Specifically, Bryant had incredible customer service skills and was very kind. I cannot thank him enough for his help when my car wasn't working. Bryant's knowledge base and willingness to help customers deserves more than 5 stars.”
“Rachel is an amazing manager. She was so helpful to me. I was going in about a regular bulb for my car and she asked to look at the headlights. She noticed that it wasn't just the bulb. The connector was corroded and that it may need a new one, or even a new headlight. She told me to check with my mechanic and if she could help find me the part she would be happy to help. She is very knowledgeable. A great addition to the company.”
“We have used B&W twice in the last year. The experience both times was exceptional. It was the level of detail that was impressive. We appreciated their customer service each time.Service: Body & Trim”
“We had a great experience here -- three of the employees were willing to think outside of the box and help us problem solve. Larry C. was especially helpful and went above and beyond - we could not have fixed the problem without his assistance. I will only visit this auto parts store from now on! HIGHLY recommend!”
“We had a really amazing first experience working with Bobby and everyone at cville autobody. They are incredibly friendly and you can tell they want to get to know you on a personal level as well. Some of the best service we’ve received in a while. Their estimate seemed fair, and they didn’t come across as salesy. In fact, the job ended up being less than the estimate. We’ll always get our car work done here going forward.”
“They repairs my wife’s car after a front end collision that smashed in the and it look brand new. The paint match was fantastic. It look and drove like a brand new car. It was also completed slightly ahead of schedule. The team did a great job.”
“Highly recommended! I had an upsetting experience with another shop, was recommended to call Larry's, spoke with Weston from beginning to end and he helped me tremendously. They even went above and beyond in helping with my extended warranty to make sure I got the most out of my coverage. Will definitely be bringing all my vehicles back for any future work needed.”
“Bobby Morris’s Body Shop was the best place in town for best price and exceptional service!
Bobby was very helpful to fix the door that had a big paint chip on it. It looked so good I didn’t even recognize the spot.”
“They got my car looking amazing and back to what she was before my accident! Couldn’t recommend them enough, body work and my paint job matched entirely and seamlessly!!”
“Kyle and his team are great people to come to whenever you’re having problems with your vehicle. They’re always very patient and dedicated to help solving whatever problem you’re experiencing. Seriously great place!”
7:30AM - 5:30PM
3150 Berkmar Drive, Charlottesville
Auto Parts
“This place was great! Everyone was polite and easy going. Many cars to choose from. We just bout a 2017 outback. Great price and great car. I'd recommend them to anyone”
7:30AM - 6PM
1240 Harris St, Charlottesville
Auto Parts
“NAPA employees provided me with parts numbers for all the parts I needed so I could purchase them online for my mechanic that picked the parts up the entire process was professional and easy to figure out”
“I had a problem with a battery bought a year earlier at different AZ location. It turned out I was sold a wrong battery which was the reason it got weak way too quick. Christina and Angel, who were behind the counter the day I came, were extremely helpful and kind. They explained everything, helped to choose a right battery, and helped me to make a return of my old one. Thanks to their great help, I didn't have to buy a new battery, but could replace it with a proper one with a minimal additional fee. Great customer service which AZ can be proud of. That's how you earn a returning client.”
7AM - 5:30PM
1357 Richmond Road, Charlottesville
Auto Parts
“Matt and Donna make this place..the customer service to me and my small shop is truly appreciated!!. Appreciate them ,because of there hard work and getting the rite parts period”
“We had a professional and compassionate experience with the staff at Harry A. Wright’s, Inc. Having had a horrific and ridiculously expensive experience with Colliers Towing just prior, we were prepared for the worst with the next step in relinquishing a vehicle. However, Harry A. Wrights thoroughly surprised us. They were professional, efficient, fair, and kind from start to finish. We are grateful and recommend them highly when your car’s run is done. Thank you.”
“Tim and his staff are top notch whenever I go in to purchase parts or supplies. Very friendly , professional and ALWAYS humorous! If they dont have what I need they can get it in a day! Check em out!!”
“These guys are always on point..if they don't have it they can't get it..any specific auto parts you want there on it. Everyone is down to earth and professional all at the same time.. always enjoy my return visits!!!”
“Excellent customer service and great work! Cosner's repaired my car after I hit a deer. I'm so pleased with the service I received and would recommend anyone needing repairs to give them a call.Service: Body & Trim”
“This is my second vehicle purchase from Jim Price and let me tell you; it was the best experience I have had! They beat my preapproval from a company; the process only took two hours max! I was in and out in no time! I was able to get the payments where I wanted them with add ons! My Sale person who I recommend you use is Sam Clarke 10/10 recommend him for any future purchases for yourself!”
8AM - 5PM
1301 Carlton Ave, Charlottesville
Auto Parts
“The owner and employees are very professional and friendly. If I have questions about auto body or painting, they always have the answers. Believe it or not, spending money at this business is a pleasure because I learn so much.”
“I had an accident in March where I was side swiped. I brought my car to Flow Collision because I purchased my car at Flow VW and it is serviced at Flow VW. Just thought it would make sense to keep it all in house. My appointment was scheduled for May 7 after I brought my car down to get the initial estimate started. Jennifer was super nice and professional right off the bat and was during the whole process. Anytime you called the number they provided, BTW not the one provided online, she picked up….every time. I called before bringing in my car spoke to Jason he said it would be about a week. This is where the one star off my review happens.The 14th rolls around, no car. Gave it a day or so, i didn’t hear anything. I reach out to Jennifer and she says the 22nd. Jason texts me says waiting on a part. Ok well I’ve already scheduled a service appointment for the 17th so I’m like crap at this point. Jennifer and Jason accommodated my appointment and brought my car to service for me which was so helpful. Now the 22nd rolls around and no car and no follow up. I reach out a day or so later, another piece was found damaged in the rear. Ok no problem but a follow up would have been helpful. So now another week goes by and I’m like any updates? Jason says It’s in paint - ok great. Monday June 3rd is my new date. Monday comes no car, no follow up. Tuesday I reach out and now it’s my tire is being mounted and balanced. Ok yup definitely need the tire on there but again no follow up.It’s now June 6th I have my car which was delivered to my work 20 minutes away and it was cleaned inside and the work looks great ??Overall, I think they are overwhelmed BUT for me communication and a process of what’s going to happen and what you can expect when you bring your car here needs to be enforced because I’m going to tell you I pretty much pulled my hair out during this whole process as I’m sure they did too dealing with me. If I was just told that upfront, it will take some time, and quick follow-ups had been made, there would be no question of a 5 star review here. I’m giving them the benefit of the doubt and they did accommodate my service appointment and delivered it and detailed inside. I really hope they can maybe get some help so there is a clearer understanding of the process for the customers because being without a car for so long and in my situation a month is really difficult and stressful. I also understand parts take time but from what it sounds like those aren’t ordered until the car is there which I had no idea of and was never made aware of. I can’t imagine if I had to rent a car or if I was a single parent this would be a nightmare. Hats off to you both and I appreciate you all fixing my car and going the extra mile when you could.I hope I can update my review with BBB, I do apologize for that, but in all fairness if I was just updated and the transparency was there, I wouldn’t have went on the BBB website. FLOW - please get your employees some help as this is not the only time I’ve experienced your employees being in this predicament. It’s not all about sales, lord knows y’all got enough people in sales because they are always contacting me for every single inquiry ? There's others here that’ll are not in sales that help make up your company. Kudos Jennifer and Jason ?”
“We were blown away by the care we received from the shop foreman, Terry. We came in late in the day because our car was torn up and he got us safely back on the road, taking care of everything we needed, even after hours. We are also so thankful for the work that Randy in the shop put in on our car. They were both so kind and so helpful, and we were blessed by the way they served us. Highly recommend Terry and Randy.”
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
Auto Parts
“The work done on my car was very good. The staff was very friendly and helpful, and the job was done a week earlier than expected. The only complaint I have is that I had requested a part unrelated to my claim be replaced, and they forgot to order it. I will have to go back next week to get the work finished, but it will only take 30 minutes.”