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“Zach gave my parents Bob and Charlotte, the most exceptional service we've ever seen anywhere in this town. He came to their house twice to help make sure the mattress fit perfectly on their antique bed. Thank you Zach!”
10AM - 8PM
1650 Rio Rd E, Charlottesville
Mattress Stores
“My husband and I went to this location and worked with Tasheka and had an absolutely phenomenal experience!! She took such great care of us, listened to our needs and made the experience absolutely seamless. We purchased an incredible mattress in 30 minutes or less and we laughed and enjoyed ourselves through the entire process. Tasheka is amazing, go see her and enjoy every second of purchasing a mattress. We literally left saying I can’t believe that was so easy and enjoyable!!”
“Great experience here! James was so helpful during the process of picking a mattress and we found one that is perfect for us. Definitely would come back here again!”
“Ahmad gave us the information we needed to compare options and the emotional space and time we needed to think out our decision. Helpful, but no high pressure sales approach, which we greatly appreciated. This quality of customer service is all too rare, these days.”
“I had a great experience. When I called, Kristin was able to quickly provide the names of 6-7 mattress in my price range. When I visited the store, she was knowledgeable about the options and I was able to pick out a mattress and schedule a delivery for later that week. Delivery guys were quick, efficient and friendly! Would recommend to a friend.”
“What an amazing experience. We ordered a TV lift cabinet for which we wanted it customized to accommodate a larger TV. We were sent a design within a couple of days. It was perfect. A few weeks later, we ordered a buffet and a china cabinet in the same walnut wood. They delivered slightly ahead of schedule. The set up in our home was seemless and professional. The furniture is absolutely beautiful! Artisan is a perfect word choice to descibe this heirloom quality furniture. We couldn't have asked for better, both in terms of quality and service.”
10AM - 5:30PM
2112 Berkmar Dr, Charlottesville
Mattress Stores
“Just bought a Queen Size Zerenity Chiro Ease Gold Mattress and cannot be happier. Customer Service was outstanding and everyone was so nice and informative. Great Experience and bed is so comfortable! Cannot wait to have my first night's sleep on it. Thank you”
“Kathy was our salesperson. She was friendly, helpful and knowledgeable about the Lazy Boy products. She gave thoughtful advice and feedback to our needs. We made a purchase that will fit our needs.”
“They were great and very helpful! Loaded up my truck and they worked me and gave me a good price for 3 mattresses and a couch! Definitely coming back and I recommend this small business to everyone now! My couch look great!”
“Jordan and team provided excellent service while allowing time for me to select products. He aided the process and made the whole transaction a smooth process. Thanks a lot! Finally, I was surprised with the quality and selection.”
“Our salesperson was Casey Gross and we could not have been happier. She was friendly, knowledgeable, and professional. She was able to answer all our questions and gave us space to talk and make our decision. The store was clean and had all the different examples of the options. We were very pleased with our purchase and shopping experience.”
“Our experience at Schewels was absolutely amazing! From the moment we walked in, EB and Aaron treated us with respect, kindness, and genuine care. They went above and beyond to make sure we found exactly what we needed and made the whole process easy and enjoyable. We ended up leaving with a beautiful sectional, a complete king-size bedroom suite with chest of drawers and dressers, a movable platform, and a mattress—all in one visit.
What really stood out was their commitment to customer service. EB and Aaron even stayed late to carefully load everything into our U-Haul, making sure it was protected and secure. Michelle and Ashley in the office were also fantastic—they went above and beyond to make sure everything was handled smoothly and with care. That kind of teamwork and dedication is rare these days, and it showed us how much they truly value their customers.
I have always shopped at Grand Home Furnishings (PLEASE go read my review on them before you shop), but after this experience, we will only use EB, Aaron, Michelle, and Ashley from now on. I’ll also make sure my family and friends do the same, because this level of customer service deserves to be supported.
If you want excellent furniture and even better service, go to Schewels and ask for EB, Aaron, Michelle, and Ashley—you will not be disappointed. This is the only place we’ll be shopping from now on!”
“I purchased the shredded latex body pillow for my girlfriend. She has always been a side sleeper and has struggled to find a supportive body pillow. She loves the pillow. It has changed her sleep pattern for the better. She's tosses and turns noticably less at night. It has been great for her sleep and we are both very happy with it. The quality is evident immediately. We will be looking to Savvy Rest for our future bedding needs. It's great to know that an American manufacturer is making nontoxic bedding to this degree of quality.”
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“Adam is a true gem. He was quick to identify our needs, share product information, and help us find the perfect mattresses! In the market for a new bed- go check him out!”