O'Reilly Auto Parts in Charlottesville, VA, is a trusted local store among a nationwide chain known for its wide selection of parts, tools, and accessories. The store offers various free services such as battery testing, wiper blade and bulb installation, and check engine light testing, with knowledgeable Parts Professionals ready to assist customers. Customers consistently praise the staff for their helpfulness and expertise, with staff members going above and beyond to provide outstanding customer service. Several reviews highlight the convenience of ordering parts over the phone and receiving them quickly, sometimes within the same day, which helps customers get back on the road fast. The store's staff demonstrates a willingness to assist with complex challenges, offering advice and even loaning tools for on-the-spot repairs—such as replacing a camshaft sensor during a road trip. Customers appreciate the knowledgeable service, quick solutions, and the ability to handle urgent needs efficiently. The store also features a lifetime warranty on parts, adding value for customers. O'Reilly Auto Parts is committed to helping customers get the job done right while saving money through current deals, coupons, rebates, and loyalty rewards. Overall, the store provides better parts, better prices, and reliable service every day.
Daniel took the extra effort on coming in on his day off to help me out! Very much grateful! I needed a mirror installed ASAP. He was more than welcome to!
October 2025
I met Lakie she is amazing, and so kind she helped me with my headlight that got messed up by an employee in there she helped me so MUCH stayed out and helped me for hours putting new bulbs in my car she knew exactly what to do!! Lakie was so helpful! Thank you SO MUCH, Lakie!!
October 2025
I went to O’Reilly’s in distress regarding my vehicle and when I tell you the young lady Lacky who works there was more than helpful and she stayed with me until my issue was resolved. Her customer service was second to none. Her personality alone will cause me to return to O’Reilly’s
