“I only ended up using this storage facility for a handful of months but let me tell you, it’s a lifesaver having something this affordable IN Charlottesville. They honored their online pricing deal for a few months and even after that expired, it was still very affordable for how close it was!Denise and (his name escapes me I’m so sorry) the man who I saw today about closing my unit were awesome!Highly recommend!”
“The agent was cheerful and helpful. She figured out what needed to be done quickly. This is the kind of customer service that I hope for in a phone call, but only rarely get these days.”
“I just began renting a unit recently and it was an easy process! I loved the online portal and how quickly I could gain access without having to visit in person or anything. (I have 2 littles so in person errands can get hectic!) They have a great promo running and with the close proximity to my neighborhood I couldn’t pass it up. Facility is clean and well maintained. Definitely recommend!!”
“The customer service at North Charlottesville Storage is top notch! I cannot say enough about how helpful, Emily, the manager was. Greatly appreciate her help in keeping us organized with the paperwork (given we are out of state), and finding us the appropriate size storage. Thank you so much!!!”
“The management of my U-Stor-It Unit, F-11, at 3064 has been outstanding. The current manager is Loretta Davidson and she has been the best ! She has been very helpful with her advice regarding safe storage and problem solving.”
“It is a great place to store goods, the units are always well maintained and clean. Suzanne is a great asset to the company. She knows exactly what I need when l ask, always smiles, and very professional.”
“We paid ahead by 3 months and then forgot to pay until we were another 5 months overdue, yet no late fee was charged due to the nature of our arrangement. Again an honest business deserves 5 ⭐️⭐️⭐️⭐️⭐️”
“David was very helpful in finding the perfect storage solution for us today. He even tried to find us better pricing and different payment options to suit our needs. Thank you david!”
“Wonderful staff, always friendly, outgoing and personable. Storage units and grounds are well kept, clean, with easy access. Rented a truck, it was the cleanest truck I have ever rented! Staff was phenomenal! Thanks again, will definitely be back!”
“I've got nothing but praise for the Staff members I've dealt with at SmartStop!! Jay and Caitlyn(sp.?) were always kind and professional when I first started using SmartStop. Recently, I've needed assistance from Melissa and Donal (sp?) and they have been kind and professional as well. I truly appreciate them.Sincerely,Kimberly Grooms”
“I was well pleased with the safety and security of my possessions that were left in Woolen Mills Storage for seven + years. If need be I will use their facilities again. Thank you Eddie and crew.”
“Excellent service from the manager at the Charlottesville location, Jessica. The facility is nice and clean and well located and easy to get to. Plenty of space to pull in a uhaul and ease of getting to the unit with elevator access right at the door.”
“Quick registration and ultra convenient if you live in or near the city center. It can get a little tight when several people are putting stuff into/out of storage if you drive a larger vehicle.”
“Great office move! The team was very helpful. We had a lot of moving parts, different locations. Team worked hard to get it all done in a day. Thank you as always. Many moves using Charlottesville Moving Solutions.”