Storage Sense, located at 865 Pantops Corner Way in Charlottesville, is a top choice for storage needs. The facility is fully gated and fenced, offering indoor and climate-controlled units ideal for sensitive items. Customers enjoy convenient features like keypad entry, 24/7 video surveillance, smart monitoring, elevators, flatbed carts, and packing supplies. On-site management is available, and the office hours are Monday to Friday from 9:30 am to 5:30 pm and Saturday from 9 am to 2 pm, with drive-up access daily from 6 am to 10 pm. Many reviewers commend the excellent customer service provided by the staff, noting their professionalism and helpfulness. The facility is praised for its cleanliness, with well-maintained bathrooms and a variety of carts available for use. Some customers have expressed disappointment over the lack of pro-rata refunds for mid-month unit vacates and wish for better cart wheel brakes due to the parking lot's incline. However, overall experiences are described as smooth and hassle-free. New renters particularly appreciate the patience and friendliness of the management during the rental process. With month-to-month leases, online rentals, paperless billing, and autopay options, Storage Sense makes storing items easy and convenient.
The guys at the front desk…amazing and the place is super clean!!!
December 2025
My company Professional mover.inc has made many deliveries and pickups from this storage facility. I must say the manager Brian has always been accommodating kind and professional. I always look forward to see him he always make my day keep up the good work sir.
October 2024
The experience has been trouble free and the team in Charlottelville are very helpful. The only thing that we found rather unreasonable and disappointing, was that although we vacated the unit mid month there is no pro-rata refund of the full months rental.
