The one star is for the awesome tellers that they have. The manager is a bit unprofessional... I received a check, they held the majority of it for over a week, I had enough in my account to cash it a couple of times.Atlantic Union didn't put hold on a check almost 2x this amount.Why?
December 2023
Service is very slow. The ATM is located on the inside lane of the drive thru. You cannot get to the ATM if the two drive thru are busy. Need to move the ATM.
October 2022
Truist cancelled my VISA card for a $2.99 charge that they suspected rather than put a hold on the charge. Now I have no card for 3 to 5 days and the local office did not return my request to call on their answering machine.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
