Top Notch Family Pharmacy is a highly regarded, family-run business known for its excellent customer service and personalized care. Customers appreciate how quickly and efficiently they can get their prescriptions filled, often saving hours compared to larger chains. The pharmacy offers unique compounding services, creating specialized medications tailored to individual needs, such as lactose-free options. Staff members are friendly, knowledgeable, and willing to do research to find affordable alternatives like coupons and GoodRx discounts. The pharmacy also provides convenient services like in-car vaccinations, making it easier for customers with mobility challenges. Although some delivery staff may be less friendly, overall, the staff’s kindness and professionalism stand out. Many consider it the best choice in Charlottesville, preferring it over big chains for its personalized approach, quick service, and local support. It is a trusted, reliable place for prescriptions and health needs.
Im giving them a 5 star great customer service only problem is parking once in awhile
January 2026
Even though we dropped off oour script for our dog on a Friday, they did all they could to get it in a timely manner. The staff was courteous and call backs for follow up were prompt .
December 2025
These guys are incredible. I switched from CVS a couple of years ago and never looked back. Everyone is super friendly, attentive and they work really hard to take care of their customers, even absent minded ones like me who forget to order their refills until 4 hours before their flight. 🤪
