Atlantic Union Bank offers a wide range of banking services and products, catering to personal, business, and commercial needs. Whether you visit their Northtown Center, Charlottesville, VA branch or any of their locations, you can expect a warm and inviting atmosphere. Customers have praised the bank's service, with Cassidy, Sherry, and Cassidy Lohr being highlighted for their professionalism, competence, and thorough assistance. The HELOC process is described as incredibly fast and easy, and the overall banking experience as painless and well-executed. Atlantic Union Bank is federally insured by FDIC and is an Equal Housing Lender, committed to providing exceptional service to its customers.
Poor customer service. Employees acted like it was a bother than I was there trying to conduct business. 5 employees there and I had to wait over 20 minutes for service.
January 2025
Banking with them for 20 years doesn’t seem to make a difference. Such a shame and heartbreaking
June 2024
Cassidy was a very personable, patient, and efficient banking agent dealing with my elderly mother for best account access strategies.