Esprit Decor Home Furnishings is a highly regarded furniture store that offers a warm and inviting atmosphere, thanks in large part to the exceptional service provided by their staff, particularly a knowledgeable associate named Victoria. Customers consistently praise her professionalism and expertise, especially when it comes to helping them choose various items, such as recliners and mattresses. Many have noted how Victoria takes the time to explain product features and options, making the shopping experience enjoyable and stress-free. In addition to the in-store experience, Esprit Decor also excels in delivery services. Customers commend the delivery team, led by Trey and Eddie, for their friendly and courteous manner, as well as their respect for the customer's property. The delivery process is described as smooth and well-coordinated, with staff keeping customers informed and ensuring satisfaction before completion. Moreover, Esprit Decor demonstrates a commitment to customer satisfaction, even regarding issues like product defects. The owner has been proactive in resolving concerns, showcasing the store's dedication to quality service. Overall, Esprit Decor Home Furnishings is recommended for anyone looking for a positive shopping experience, knowledgeable staff, and reliable delivery services.
Unbelievable service! Had a problem with severe fading on my couch. Spoke to the owner and she was able to get the manufacturer to make new cushion casings for us. What service! Thank you Esprit Decor! Look at the before and after!
May 2024
A hidden gem in chesapeake. If you are looking for furniture, it's worth a look. Lots of floor inventory. There are plenty of nautical items. Picked up this awesome turtle picture!
April 2024
I can't say enough how much we appreciate Victoria's help in purchasing our two recliners. She was patient & pleasant as I changed my mind a few times!! Great employee. Espri is my "go to" place for furniture from now on!!
