Fulton Bank is praised for its exceptional customer service and personalized approach. Clients appreciate the friendly and helpful staff, particularly highlighting the contributions of employees like Alyssa and Ryan. Alyssa is noted for her kindness and dedication, assisting customers with complex banking needs and ensuring they feel welcomed and valued. Her ability to resolve issues, such as opening accounts with power of attorney, has left a lasting positive impression on customers. Ryan is recognized for his attentiveness and willingness to listen, providing valuable financial education and support tailored to individual goals. Customers feel that unlike larger banks, Fulton Bank offers a local feel and personal attention that makes banking a more pleasant experience. Overall, Fulton Bank is characterized by its commitment to customer care, making it a trusted choice for both personal and small business banking needs.
Alissa, or Alyssa, I hope that’s how you spell her name. she has the best customer service every time we talk on the phone she helps me no matter what it is. She’s very kind and I very much appreciate her helping me on the phone
July 2025
It’s so refreshing to have a regional bank with a local feel and a bank manager, Andre Badley, that will work closely with any customer! The personal attention from Andre is not something I’ve experienced at the national bank brands!!!
April 2024
Excellent customer service!! Thank you Ryan for making my personal banking an amazing experience
