Banks in Chesapeake, VA

24 locations found near Chesapeake

“Branch Manager KeAundra B. Cobbins delivered exceptional service—truly the best I’ve experienced. She was welcoming, personable, and ensured I understood everything along the way. Her professionalism left a lasting impression, and I will gladly recommend BayPort Credit Union to others.

Thank you,
Dana W”

5 Superb45 Reviews

“Twanaisha and Ineisha at the Chesapeake Branch were ABSOLUTELY PHENOMENAL. Customer service and Customer care TOP NOTCH. Both were very helpful. I am very grateful for what they do for their clients. GREAT JOB LADIES. Thank you for your service and God Bless you both.”

5 Superb34 Reviews

“Fantastic service! Someone scanned my card from my leather purse and tried to get $3,000! Chartway in GreatBridge area of Chesapeake caught it and stopped it right away! Lauren Arnold was absolutely fantastic! She spent many hours helping me. I couldn't thank her enough! I wish everyone gave that kind of service. She was truly remarkable! The other employees are great as well! Thanks Chartway for hiring such helpful, patient, and knowledgeable employees!”

4.7 Superb41 Reviews

“Best mortgage loan office. I had a great experience working with chace. I was so impressed how quickly he responded to my emails. communications with him was definitely top tier. I would definitely recommend Chace to a friend or family. He made my home buying experience stressfree.”

4.9 Superb25 Reviews

“This bank is amazing, Kristina, Kadine and Kai are so easy to work with and helpful. Every transaction is handled in a professional and quick manner. I really love the convience of this location as well.”

4.8 Superb27 Reviews

“The team here is amazing. The Manager has taken banking to a new level. She found a way to help me when I got out on personal leave. I can't believe she care this much about her customers”

4.8 Superb27 Reviews

“I've been a member of the Navy Federal Credit Union for well over 20 years. I have no complaints with them. If you ask for help, like the saying goes, they will bend over backwards to help in any way for you. Very satisfied with them.”

4.4 Superb47 Reviews

“Great service and was welcomed nicely at the front. I came in massively uninformed about the difference between a cashier checks and normal personal checks and came out knowing the difference. The teller, Megan, was very patient with my ignorance and helped me figure out the solutions to my problems, thank you for the help!”

4.5 Superb31 Reviews

“Fantastic, kind staff. They've gone out of their way several times to help me out. Lines have never been long for me. Everything is clean. Oh, and a walk-up AND a drive up ATM outside. I've been to 3 different Bank of Americas and it was such a stark difference to this NFCU. Again, the tellers are great.”

4.2 Good34 Reviews

“The staff was extremely helpful, professional & friendly in helping me resolve a major problem with me account. I highly recommend Chartway for all of your banking needs. I’ve always been given exceptional customer service by all staff since I’ve been a member for about 4-5 years.”

4.1 Good53 Reviews

“I stopped by this location yesterday, arriving just before 11am. I was impressed by the courtesy and professionalism of a bank teller I interacted with. While I do not recall her name, she seemed to be of Filipino heritage. Her customer service was exceptional. Thank you, Navy Federal.”

3.9 Good80 Reviews

“Stopped in to the branch this morning. Ayala was very efficient and pleasant. She handled my business and answered my questions with a friendly and professional manner.”

3.9 Good19 Reviews

“Alissa, or Alyssa, I hope that’s how you spell her name. she has the best customer service every time we talk on the phone she helps me no matter what it is. She’s very kind and I very much appreciate her helping me on the phone”

3.9 Good14 Reviews

“Every time I visit I never have to wait more than a few minutes to see a teller and they are always super friendly and nice! I love it there because they don't make you feel like a number you actually feel like a friend”

3.7 Good29 Reviews

“You are always greeted as you enter. I've never had to wait long in line for service.
All the staff I've encountered has been courteous and very helpful.”

3.6 Good35 Reviews

“Have been a member since 1980 when it was the employee Newport News Shipbuilding CU. It was just a Peninsula located CU. Now that it is BayPort CU and much larger, i don't see much difference in customer service. The counter staff are always friendly and will get your transactions accomplished quickly. The Account Managers I've dealt with have been very helpful. The only two issues" 1). The webpage is very confusing and a comboblated mess. It has to be one of the worst financial websites I've encountered. Almost as bad as the my new health care "My Chart" that everyone hates. PLEASE BayPort hire a new company to redesign your website. 2). When my father passed 5 years, I needed a Beneficiary IRA to transfer his IRA funds without a tax liability. Talked to an IRA account manager who sais they don't have those and she said she never heard of it. Really? She even put me on hold to go ask her boss. This surprised me big time. They didn't know of it's existence and was financially short sighted with the Boomers getting older and having IRAs that BayPort has not jump on this opportunity. That's a bit concerning as to managements focus.”

3.7 Good26 Reviews

“I've gone inside to make deposits and they've never asked me for ID, social or job title. I went through the drive thru today and they wanted my ID, social and job title. It was a deposit. I wasn't trying to withdrawal anything. Is this normal?”

4.2 Good15 Reviews

“I set up a new business account and my experience was amazing, professional and informative. Toni P is an asset to the Atlantic Union Team and represents the company well”

3.6 Good15 Reviews

“This location is THE very best! Every time I have either called or entered the lobby, the staff has displayed exceptional customer service. I have gone to other branches and found this not the case. So thank you!!”

3.5 Good4 Reviews

“Taquanta Campbell was the best. She was so helpful and took the time to make sure all my accounts were correct after being a victim of fraud. Her customer service was stellar and Wells Fargo has a great employee who cares about customers.”

3.3 Good26 Reviews

“Best banking experience I ever had the assistant bank manager Amanda needs to have her own branch she was so friendly I felt like I was talking to a friend she had so much empathy I was explaining my situation and she really helped me with the setting up a new account I'm looking forward to be doing business with that location just wish they had Saturday hours but a great experience”

3.2 Average6 Reviews

“A big thank you to Thomas Whiteman for the amazing banking service! I truly appreciate your professionalism, efficiency, and commitment to helping clients. Outstanding work!”

3.1 Average35 Reviews

“Wonderful place to handle all of your financial needs. Very welcoming environment from the moment you step foot in the door. You’re greeted on a name basis, these ladies pay that much attention to who you are. Here you aren’t just a number like most places but you are somebody loved and appreciated. The staff at this location takes great pride in making sure all questions are answered and problems are resolved. Keep up the great work ladies.You’re Amazing!!!”

3.1 Average44 Reviews

“Great customer service! If you’re a business owner and need LOCs, loans, or an analysis of how a great banker can help your business, you should reach out to Southern Bank. I was a customer in NC and am very pleased that they’ve expanded into VA.”

3 Average8 Reviews