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June 2025 by Donna Gardner
On Portsmouth Blvd is great! People there will actually help you
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June 2025 by Mr. Kerr
Lowe's on Portsmouth Blvd in Chesapeake, VA, is a well-regarded home improvement store, receiving generally positive reviews. Customers appreciate the variety of products available, particularly for construction, gardening, and home improvement projects. The store typically opens early and stays open late, making it convenient for shoppers.
However, some customers have noted staffing issues, mentioning instances where they had difficulty finding assistance on the sales floor. Despite these occasional concerns, many shoppers express a preference for Lowe's over competitors like Home Depot, citing a more enjoyable shopping experience.
Overall, while service can be inconsistent, the product selection and store layout receive praise. For more details, you can check their profile on review sites such as Loc8NearMe.
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June 2025 by Pam Gray
It was a pleasure working with William Artis (#10) in the tile section of Lowe's at Battlefield Blvd N, Chesapeake, VA, 23320. I was able to easily locate him to assist me, he was friendly, and he was knowledgeable about the products! I appreciated his patience as he answered my questions and advised me on the use and pricing so I could make an educated decision on which products to purchase, : )! It's nice to see customer service is still available! I recommend shopping at Lowes Home Improvement store.
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June 2025 by Casey Relation
I had a good time walking around looking at the things they have
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June 2025 by Michelle J
Went in the Portsmouth blvd store to pick up an order that was messed up. Supervisor Scott and two other female associates were at the pro station. We stood there for 2-3 minutes and none of them acknowledged us or at least say we be right with you. The cashier at the register Joseph finished his customer so we went over to him and he was very kind and helpful and went to pick up our order as there were no other customers waiting at the time..A few minutes later a customer walked up to the register and within 2 seconds Scott was on wheels making sure his time was valuable looking around for Joseph to see why the gentleman that walked up after we did was waiting to be checked out So I said well he’s helping me because you all act like we were not even there.. Scott still did not ask us if we needed help and waited on the customer that came after us and checked him out on the register Joseph was on. I guess that customers time was more valuable to Scott than my time.
Then when Joseph came back Scott had the nerve to coach him infront of us for leaving the register.. He was providing customer service that the manager should have acknowledged from the beginning. So there was no need for him to coach Joseph. This was very disappointing as this was the second location and both times the manager acted horribly while the team members were more customer oriented. I wonder what it was about the man that Scott lost his tunnel vision to jump and help him but left us standing around like we were invisible.
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June 2025 by Robert Young
Always my go to store love there deals and the cleanliness of the store and the workers are always helpful keep up the good work thank you
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July 2024 by Francine Pryear
It should be someone to help you in every depth. as long as the store is open.
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July 2024 by Willie Ralph
Friendly staff
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July 2024 by Tim Berry
Another great visit to Lowe's!
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June 2024 by Les Lemasters
I came in looking for a tool, could not find tool and could not find employee to ask questions. The only store employees were found at registers. Bad customer service when one can’t ask questions. But employees are there to take your payment only.
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June 2024 by Marcos Samuel Guzman Orellana
Good store for construction and gardening materials
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June 2024 by Monique Hill
Called for assistance in aisle 13 and no one showed up. Appears they don't have enough workers on the floor. I don't spend my money where it's not appreciated.
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June 2024 by David Allmon
Never any cashiers
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June 2024 by Matthew Lippold
They had what we needed ?
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June 2024 by E. M. Torres Gonzalez
I was looking for an employee to let them know that there was 2 beams left on the floor on aisle 30, that the MST left on the floor and could it been a major trip hazard for any customer.i just hope that know one got hurt, 2.30pm!!!!
And I can't imagine that know one has seen it From the time the store open till 2.30pm, waiting for someone to fall and hurt them selves.
