Lowe's Home Improvement in Chesapeake, VA, is a go-to destination for all home improvement needs. Customers can find a wide range of products, including gardening supplies, appliances, paint colors, and patio furniture. Many shoppers appreciate the knowledgeable and friendly staff, like those in the tile section, who provide helpful advice and support. The store is noted for its cleanliness and good deals, making it a preferred choice for many. While some customers have experienced delays in receiving assistance, overall, the staff is often praised for their willingness to help locate items. The store offers a good selection of hardware at reasonable prices, and many customers express their intention to return for future purchases. Overall, Lowe's is committed to providing a positive shopping experience.
I instinctively threw my receipt away but wanted to say Pam helped me find the right bolt I was looking for. She was knowledgeable, caring, and patient. Saved me a lot of time and really appreciate her.
July 2026
Ethan in the paint department is the definition of 5 star customer service. He is amazing and goes above and beyond to not only help but educate his customers which is very important.
July 2026
Eric was extremely helpful and courteous helping me find a specific part in the plumbing department.
