Mail Werx is a reliable shipping and mailing service run by a mother and son team. Customers appreciate their helpfulness and courteous demeanor, frequently expressing satisfaction with the services provided. Many have used Mail Werx for various tasks, such as mailing packages, faxes, and shipping items via USPS, FedEx, and UPS, with all deliveries arriving on time. The staff is praised for their pleasant attitude and great customer service, making clients feel comfortable and valued. Mail Werx also offers reasonable rates for packing and shipping materials, providing customers with options and expected delivery times, which is particularly useful for repeat shipping. The owners are noted for their honesty and willingness to accommodate customer needs, leading to long-term relationships with many clients who trust them for their mailing needs. Despite some concerns about the atmosphere, the overall experience at Mail Werx is positive, with many recommending the business for its dependable service.
I’ve used this service a couple of times. They get the job done so I’ll continue to use them but the atmosphere can be uncomfortable. The woman is older and understandably, not tech savvy, and the son gets visibly frustrated when she messes up or asks for help. I always leave feeling embarrassed and sorry for her.
May 2024
Mother and son team. They are always so helpful and courteous. . I’ve used them often whether for faxes or mailing and my packages have always arrived on time. Some have been small and others quite large. They do a great job boxing up, preparing packages in envelopes, etc. . I’m off to see them this morning!
January 2024
I have mailed numerous birthday and Christmas packages to family from this facility over the last 4 years.
This owner and his Mother have provided great customer service, with a smile!
Very honest and accomodating...happy to bring my business here.
