PetSmart is the world's largest pet supply and services retailer, offering a wide range of products and services for various pets. Customers appreciate the selection available, which includes items for dogs, cats, birds, fish, reptiles, and small animals. Many find the stores to be well-organized and easy to navigate, with helpful staff ready to assist. PetSmart locations provide services like doggie daycare, grooming, and adoption, enhancing the experience for pet owners. While some shoppers wish for a larger selection of specific items, such as light-up collars for puppies, they generally report positive experiences. The stores are well-stocked with various brands and products, making it easy to find what is needed. Overall, PetSmart is recognized for its great customer service and commitment to pet care.
I wanted to give a shout out to the grooming department. I have a spicy kitty who is also long haired. I was worried she couldn't be grooomed and they did it. I am so grateful to the wonderful groomers. Thank you Thank you Thank you!
May 2025
Friendly experience and the grooming was top notch.
July 2024
I take my fur babies to the doggie daycare at the Hilltop location. They love it. They come home exhausted. They have great customer service as treat my dogs extremely well.
