PetSmart is the world's largest pet supply and services retailer, offering a wide range of products and services for various pets. Customers appreciate the selection available, which includes items for dogs, cats, birds, fish, reptiles, and small animals. Many find the stores to be well-organized and easy to navigate, with helpful staff ready to assist. PetSmart locations provide services like doggie daycare, grooming, and adoption, enhancing the experience for pet owners. While some shoppers wish for a larger selection of specific items, such as light-up collars for puppies, they generally report positive experiences. The stores are well-stocked with various brands and products, making it easy to find what is needed. Overall, PetSmart is recognized for its great customer service and commitment to pet care.
1st time. Large store,a pet hospital, bring in your pets to shop,outside grass to poop. I was looking for fish. Helpful customer service, sale prices resonable.
March 2026
My experience on 03/28/26 at the Greenbrier location began with the talented, specialized and professional Amorrisa. She provided aide in selecting the proper harness for our furry family member.
March 2026
One of my favorite places to visit. Fast friendly service with knowledgeable associates for all my questions.