Priority Toyota Chesapeake serves the Hampton Roads area with a wide selection of new and certified pre-owned vehicles. The dealership's Parts and Service Department offers genuine Toyota parts and convenient options like early bird and late-night drop boxes. Customers frequently praise the efficient and friendly service, noting clean and comfortable facilities. The use of modern technology, such as sending videos of vehicle inspections, is appreciated. Service advisors like Bonnie La Rowe are highlighted for their exceptional, personable assistance, including providing detailed vehicle walk-throughs. The staff, including service managers and technicians, are recognized for their professionalism and care, ensuring that customers feel valued and well taken care of. However, some reviews mention issues with the cleanliness of bathroom facilities, describing them as dirty and unkempt despite multiple visits. Overall, Priority Toyota Chesapeake is known for its good service, friendly staff, and quality vehicle options, with a few areas noted for improvement.
Great work, Joe was wonderful in handling the work on my car
September 2024
They will deal with you and their service department does provide excellent service.
September 2024
I had a scheduled appointment Monday. Everyone I dealt with was extremely polite and knowledgeable. I would recommend this dealership to my friends and family. The mechanic was thorough and explained any issues to me in a manner I could understand.
