Rack Room Shoes has been a reliable footwear retailer for over 95 years, offering quality shoes for men, women, and children at value prices. Customers appreciate the great deals and a variety of shoes, including athletic, comfort, dress, and casual styles. While many find the selection adequate for their needs, some feel it could be improved. Positive experiences with customer service are noted, though there have been reports of rudeness from staff. Additionally, there are issues with card payments that customers should be aware of. Overall, Rack Room Shoes is a good place to shop for affordable footwear.
Denisha was so helpful and accommodating. She kept looking, went above and beyond, and got both my boy’s fitted for the sneakers that fit their needs/styles. I appreciate the wonderful customer service!
December 2024
I took my kid to buy some new shoes here and the staff was incredibly friendly and helpful. We had a great shopping experience.
June 2024
They have a decent variety of shoes for fair prices.
