“We came in three days before a wedding. All three groomsmen were screwed over by men's wear house. Bill was fantastic and went to work immediately. I cannot recommend him enough. All three groomsmen were fitted and walking out with their tuxes within an hour and a half. Very reasonably priced!!”
“After nearly 6 months of pain in one foot, one trip to Foot Solutions did the trick. Jeff was extremely helpful, explained why I was in pain and suggested an orthopedic insert. Although the insert felt funny, he explained it will be a work in progress. He was right and after only 2 days, I was pain free. Thank you again, Jeff. You are a lifesaver.”
“Actually we were on our way to Journey's Shoe store for school shoes when we saw Rack Room Shoes from the time we entered until we left the service was excellent ? even though the store was crowded the ladies there made sure I was getting the shoes I wanted I thank them so much because I walk with a cane and had to sit so they brought the shoes I was looking at to me instead my husband great grandson and I definitely will be back again”
“Rack Room is still at Chesapeake square mall. I walked through target to get here. I was looking for a particular pair of shoes and found them there. A sale of buy one get one 50%off was going on. I found a second pair of shoes but they didn't have them in my size. The girl behind the counter looked up this particular shoe and was able to order it to be shipped to my home. This second pair came to my house in less than a week as ordered. Very nice, courteous people that were very helpful. The store was clean and organized. I will be shopping there again soon.”
“Thank you DSW Finally I found my sketchers shoes my baby knows what's my favorite color,Thank you Aimee and the whole staff,if you want sketchers this is the place to get your shoes”
“I was in the store around the same time the gentleman below claims he received less than great service from the female manager. This was on 10/2/26. I came in after he did, not sure how long he was shopping before I arrived. But I did see her discuss recommended insoles for him based off the scanner device, and she was giving him tips on how to care for his boots. I'm a very observant person and take customer service to heart. She took me through the same steps -- i got fitted on their really techy machines and it was able to tell me all about my feet and how I need more heel support. The manager was very knowledgeable, kind, and I felt like she made it a priority to give me the best work boots possible for the job site. Thank you for taking the time to read this --- I very rarely do reviews but when I came across the other customer seeming not honest about his experience that really did not sit well with me. I had several friends recommended specifically the Chesapeake store as they are known for their service and friendliness.”
“Denisha was so helpful and accommodating. She kept looking, went above and beyond, and got both my boy’s fitted for the sneakers that fit their needs/styles. I appreciate the wonderful customer service!”
“Came shopping for a suit for husband. Experienced wonderful and helpful staff. Debra assisted us in finding a suit that fit properly and measuring for a custom hem on the slacks.”
“Kiki really did an exceptional job finding the shoes I wanted, with a true servant's attitude, knowledgeable and professional. I love this store and I'm sure I will be back??”
“The employees really took their time to help me find what I needed.Made sure the item fit me and made sure the shirt was the color of my Jordan's.The store was very organized and clean.”
“Love this store!! My son was in the market for some new kicks and he requested to go the mall to one of those “athletic stores”. So we shopped at least four other shoe stores within the mall before he found the ones he had to have at Champs. Malachi was our super nice and professional store associate who helped with our shopping experience from beginning to end. I highly recommend Champs at Greenbrier Mall, not only are staff super friendly and helpful, the store has a superb selection of shoes. Check em out y’all! The Quesadilla Family”
“The staff here make this place super amazing. They work hard to get you what you need and get you out without spending tons of time. This was definitely the best experience I've had at a shoe store ever!”
“This DTLR is the bomb they always got somebody to help you and they always got what you want.. very seldom do they not have the shoe that you want they always have what I want customer service is on 100% they are so helpful....”
“Store is clean. Customer service is good. Not a fan of their return policy. Just make sure that when you buy something you plan to keep it otherwise all you get is store credit. Usually has the lastest shoes”
“This was a good experience. I'm from New York and I moved to VA 2 years ago. My biggest hurdle in my transition to VA culture is the speed in which services are rendered in stores....EVERYONE DOWN HERE IS SLOOOOOW! However, the cashier in Rainbows was very fast at the checkout. I thank her much!”
“Hey !!! I know I’m late!!! Guess what I’m here now!!!!! Precious Kamari Jacoby!!!!! Thank you all for being so kind to an old lady!! My grand baby and love our new shoes!!!!! Keep up the good work and I’m so proud of you all!!!!”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.