REEDS provides excellent customer service with a pleasant and professional staff. The team is friendly, knowledgeable, and helpful, making the process easy and enjoyable. Staff members handle items with care, explain pricing and warranties clearly, and help customers find exactly what they are looking for. They offer great service, including sending videos of items. The jewelry pieces are described as absolutely gorgeous. Customers highly recommend visiting REEDS for beautiful jewelry and top-notch, patient service.
Laura, Michelle, and Patrick are very attentive and helpful. They are great at making you feel welcomed and like family. If they don’t have what you want in the store, they can normally have it working a few days. I love Reeds, and will keep making my special purchases at the Greenbrier location.
September 2026
Amazing and understanding and caring in every step. Laura was amazing I recommend her to anyone if it's simple as gold earrings down to $100,000 ring this woman is amazing and will help you step by step and cares about your experience
September 2026
Lilly as very helpful!! She was patient and helped me find a ring for me, ended up making the purchase and she made sure I could get my ring resized:)
