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January 2024
They gave wrong information regarding change of address. Not happy. They should have known and told me that I needed to complete a form and mail it to Richmond, VA. My mail wasn't forwarded for 2 weeks due to this error.
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December 2023
Recieved an early morning delivery today,different from our normal time frame.Driver placed package neatly on porch chair,and even put our newspaper on the porch.First class employee!!Merry Christmas,and thanks!!
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September 2023
System lost my certified letter to SERVPRO Midlothian VA. Follow-up with Midlothian Post Office determined that the letter was presumed lost. It was supposedly delivered on a Saturday when the office was closed. Tracking system said it was signed for, but I never received the post card with the signature on it.