AutoZone Iron Bridge Plaza in Chester, VA, is a top retailer of auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and knowledgeable staff, who are always ready to assist. Many reviews highlight how employees go above and beyond to help, often greeting customers promptly and offering personalized service. One customer shared a positive experience with a staff member who helped them understand OBDII codes, demonstrating the team's expertise. Another customer noted the supportive environment for aspiring mechanics, as the staff took the time to guide a young trainee through the store, reinforcing the message that anyone can succeed in the field. The store also offers money-saving opportunities, such as scanning coupons for discounts. Overall, AutoZone in Chester is praised for its excellent customer service and commitment to making each visit a positive experience.
Replaced a defective car battery. System said it was still under warranty. No charge. Young lady who helped me was really on top of things, much appreciated!
December 2024
Needed a couple of quick items, friendly staff walked me directly to the items and even scanned a coupon to save me a few bucks.
June 2024
Came by to have a battery checked. The team did an amazing job even with the hiccup we had. Thank you all for your care and concern.
