I always get good service at the dealership. They get me in and out quickly are always polite and the work is good never have to worry they know the car. I have a Rav 4 and I just love it
October 2023
Waited three weeks for an appt with Stewart, I wasn't happy with it, however he did his job. There have been a lot of changes taking place at Toyota with people leaving. I am thankful for Stewart, he saw that my maintenance was completed. Keep up the good work Stewart. I rated them a 4 because of all the changes and new... read full comment
October 2023
David Busby {Service Rep} was awesome, he addressed all my issues and concerns, and returned my vehicle an a timely manner. Great service with a smile!
As a member of the Loyalty family of dealerships, Loyalty Toyota is proud to be Richmond's destination for world-class Toyota sales and service.
You'll find the Loyalty Lifetime Powertrain Warranty on every new vehicle and many of our used cars. That means the engine and drivetrain are guaranteed for life.
And if you change your mind, we're proud to offer a 7-day exchange for any vehicle of equal or greater value.
When the time comes for a new or used vehicle, maintenance or repairs, or expert collision service, we hope you’ll think of Loyalty first. Where you can expect more from us.
