Truist is a bank that is currently adjusting its services to prioritize health and safety. Customers can access teller services through drive-thru lanes, with some branches open by appointment or with enhanced sanitization. The staff, including managers and associates, are helpful and attentive. They take the time to assist with setting up accounts, wire transfers, and other banking needs, often going above and beyond. Overall, the team provides friendly, clear, and positive service to help clients with their banking needs.