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“Jeff is the man!
Brought my Subaru in for a quick starter replacement and battery, staff was welcoming, price was fair and they were quick to get me into their schedule, they never tried to sell me unnecessary parts or services that I didn't need unlike my past experiences with other mechanics”
“Brought the car in to get the ac fixed. It's an ancient car so it was a big job. They got it all fixed up and stayed communicative through the whole work order. Car blows cold now. Good workmanship, friendly and knowledgeable staff.”
“Went to them for a second opinion on “recommended” things my SUV needed from the dealership and they were very down to earth with me which is always appreciated. If a real issue ever arises with my vehicle outside of the warranty I will definitely be returning. Thank you guys so much for being such honest people!”
“I was traveling through Richmond on my way home from vacation when my check engine light suddenly came on, along with multiple other warning lights and alarms. River’s Bend Auto Care was the closest service station, so I pulled in and hoped for the best—and I am so grateful that I did!
They were able to see me immediately, diagnose the problem, get the parts they needed, and have me back on the road within two hours. I truly cannot thank them enough for how well they took care of me.
I was traveling alone and still about two and a half hours from home, so what could have been an incredibly stressful and horrible experience turned into one of my luckiest days. The service was exceptional, and everyone was friendly, helpful, and genuinely concerned about making sure I could get back on the road safely.
I cannot recommend River’s Bend Auto Care enough. Thank you for your kindness, professionalism, and outstanding service—and most of all, for getting me home safely!”
“I’ve been a long time customer of the Chester Allen Tire location. They are always extremely helpful, a reliable source for honest advice and service costs. Trusting a business to do the right thing can’t be quantified in dollars … on occasion if the service exceeds $250, their partnership with Goodyear provides 6 months no interest payments which is helpful. Chris and Pat at the desk are first rate customer service professionals.”
“Very on point ...polite.....all were very professional.....I will be taking my car here again...I'm going today to see why a light came on as soon as I got in car it was on ... alignment and tire balance was the services I received...thanks to one young man working there for the coca-cola it was very appreciated....awesome employees....all of those I encountered. .thanks crew”
“Andrew J G is completely customer focused! I’ve never experienced this outstanding level of service from any other service. He was kind, helpful and went the extra mile to ensure I was taken care of. Promote him now! This is my new place, and I’ll never go anywhere else!”
“Southside tire is a very very good place to go And get your tires fixed they have good prices and they're very knowledgeable and they also very professional about everything they do I recommend them to anyone I want a good experience and a good price thank you.”
“Great customer service. They don’t upsale, only giving you the recommendations necessary. I’ve been three times now and each time leaves me feeling I had a good experience. (But when you do an oil change wipe down the steering wheel. :) )
Followed up with an alignment today (Scheduled one for yesterday but the app apparently has a flaw of some sort that doesn't allow all service requests to come through. Any way their machine was down and they had to re-scheduled me for today), Once again (except for the APP which isn't their issue) the staff is very Courteous and professional, they have reasonable pricing and the work was complete when they said it would be. The work appears to be done in a professional, quality manner as well. We'll continue to return to this store.”
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“❤🙏 ❤🙏 Highly recommend. This has been my go-to place ever since I was a teenager. My car overheated and I pulled in here panicking; they put water in my car and replaced the cap, getting me safely back on the road. That is the absolute gold standard for a local shop. Finding a place that leads with genuine empathy—especially when you're young, panicked, and stranded—is rare, and they earned a customer for life that day!
Years later, they still provide that same reliable, compassionate service. They truly look out for their community. I really love this place and love that they are open Saturday too.”