11231 Iron Bridge Road, Chester VA 23831
“WOW!!!! Thank you for servicing my car, not just the service but your classy and friendly customer service top of the line! Thank you Hayden and Ruben. You all are also knowledgeable and caring.”
1300 West Hundred Road, Chester VA 23836
“❤🙏 ❤🙏 Highly recommend. This has been my go-to place ever since I was a teenager. My car overheated and I pulled in here panicking; they put water in my car and replaced the cap, getting me safely back on the road. That is the absolute gold standard for a local shop. Finding a place that leads with genuine empathy—especially when you're young, panicked, and stranded—is rare, and they earned a customer for life that day! Years later, they still provide that same reliable, compassionate service. They truly look out for their community. I really love this place and love that they are open Saturday too.”
12000 Bermuda Crossroad Lane, Chester VA 23831
“They're a little slow on follow-up, but the work they do is superior to work I've seen other mechanics do. They will go above and beyond to troubleshoot a problem. The staff are very professional, friendly, and understanding, rare qualities that you don't often find in many mechanics these days. The lobby is warm and inviting, so waiting on you vehicle doesn't feel like a million years. If the work is going to take some time, there are places nearby (Cafe Cinema, Royal Farms, etc) or the courtesy service Christian Brothers offers can drive you home. I trust my car in the hands of these guys without reservation.”
10200 Chester Road, Chester VA 23831
“Jeff is the man! Brought my Subaru in for a quick starter replacement and battery, staff was welcoming, price was fair and they were quick to get me into their schedule, they never tried to sell me unnecessary parts or services that I didn't need unlike my past experiences with other mechanics”
11107 Iron Bridge Road, Chester VA 23831
“Brought the car in to get the ac fixed. It's an ancient car so it was a big job. They got it all fixed up and stayed communicative through the whole work order. Car blows cold now. Good workmanship, friendly and knowledgeable staff.”
10360 Chester Road, Chester VA 23831
“Unfortunately I have GEICO which this shop does not accept, however the customer service was still amazing. Todd gave me advice and took time out his day to walk me through different options and recommendations even though he knew I would have to take my business elsewhere due to my insurance. Thanks for all of your help, Todd. Will be sure to come back if I’m ever in need and you all accept my insurance.”
12405 Old Stage Road, Chester VA 23836
“I highly recommend Old Stage Automotive in Chester. I had an alternator replaced in my 2015 Toyota Highlander Limited V6 back in October 2022, and when that part failed recently over Memorial Day weekend, they really stepped up. I spoke with Mike about the issue, and even though my two-year labor warranty had officially expired, he went above and beyond to help me. He was able to secure a replacement unit under the parts shop's limited lifetime warranty, which saved me about $400 in parts costs. Most shops would have simply turned me away once the labor warranty was up, but Mike’s dedication to customer satisfaction is rare. Excellent service and honest communication—they have earned a customer for life!”
2300 East Hundred Road, Chester VA 23836
“I was traveling through Richmond on my way home from vacation when my check engine light suddenly came on, along with multiple other warning lights and alarms. River’s Bend Auto Care was the closest service station, so I pulled in and hoped for the best—and I am so grateful that I did! They were able to see me immediately, diagnose the problem, get the parts they needed, and have me back on the road within two hours. I truly cannot thank them enough for how well they took care of me. I was traveling alone and still about two and a half hours from home, so what could have been an incredibly stressful and horrible experience turned into one of my luckiest days. The service was exceptional, and everyone was friendly, helpful, and genuinely concerned about making sure I could get back on the road safely. I cannot recommend River’s Bend Auto Care enough. Thank you for your kindness, professionalism, and outstanding service—and most of all, for getting me home safely!”
4205 Old Hundred Road, Chester VA 23831
“Went to them for a second opinion on “recommended” things my SUV needed from the dealership and they were very down to earth with me which is always appreciated. If a real issue ever arises with my vehicle outside of the warranty I will definitely be returning. Thank you guys so much for being such honest people!”
12920 Old Stage Road, Chester VA 23836
“Our new/used Highlander came to us with some scrapes and dings and because of the low mileage we wanted it to look great. The folks at Balch did a great job plus excellent communication! Highly recommend them for automotive and collision repair.”
13201 Ramblewood Drive, Chester VA 23836
“mid Atlantic performance was recommended to me so I reached out to them and im glad I did and first meeting mike i knew he was a super guy and very knowledgeable of the 5.0 Platform so i drop off the car and they took my 2011 gt/cs and made it beastie and very fun to drive I give them a 5 star”
11621 Rte 1, Chester VA 23831
“Mauricio, Rudolfo, and crew were amazing. I needed a new tire and explained my situation. I honestly needed new ones but the big brands were out of my budget. Mauricio found new tires for me that beat the others by far and arranged to have them ordered and delivered next day. He called when they came in and was literally waiting for me when I arrived. The guys went straight to work and had me done in less than 20 minutes. He even recommended me keep the ONE tire (it turns out) that was good for emergencies or a spare. He could have kept it but he didn't. I even had a question after I left that he answered quickly and helped me understand the TPMS issue I had (which existed before). These guys are just good gat what they do and they're quick. If you want someone to hold you hand and figure your life out for you, go somewhere else and pay more for that service. If you know what you need and just want it done? Go here. Be prepared to maneuver your car because it's off Rt1 and after 5 it's traffic heavy, but it's definitely doable. Will return in future for tire needs. 100%”
4110 West Hundred Road, Chester VA 23831
“I’ve been a long time customer of the Chester Allen Tire location. They are always extremely helpful, a reliable source for honest advice and service costs. Trusting a business to do the right thing can’t be quantified in dollars … on occasion if the service exceeds $250, their partnership with Goodyear provides 6 months no interest payments which is helpful. Chris and Pat at the desk are first rate customer service professionals.”
16300 Loyalty Way, Chester VA 23831
“I was not present for the whole process of buying a used truck. My significant other introduced me to James Jackson when I arrived at Loyalty Volkswagon. James was friendly and went over all the details with me. It was a smooth and wonderful buying experience. Highly recommend James Jackson as a Sale Consultant and Loyalty VW as a dealership”
16301 Loyalty Way, Chester VA 23831
“Went on 08/15/26 to look at a Pathfinder and Rogue. Ended up getting the Nissan rogue and was assisted By Dylan who was awesome and helped us through all the way. Overall experience here was fantastic and quick. Had no issues and would recommend here, and The great help from Dylan”
4215 W Hundred Rd, Chester VA 23831
“I'm new to the area and so I was concerned about finding an honest shop. So many are ethically challenged. I was extremely blessed to find Chester muffler at first try. I drove in late on a Friday but they put my car on the lift immediately They didn't try to sell me a bunch of things I didn't need and fixed my issue quickly at a very reasonable price. I'm confident that when I come back for a state inspection next week that they'll do it honestly. I recommend this shop highly.”
330 East Belt Boulevard, Richmond VA 23224
“Southside tire is a very very good place to go And get your tires fixed they have good prices and they're very knowledgeable and they also very professional about everything they do I recommend them to anyone I want a good experience and a good price thank you.”
12341 Jefferson Davis Highway, Chester VA 23831
“I live in GA. Had to drive up north. Had some work done at an aamco down in location Hampton/Mcdonough area of GA. Paod $1500 for catalytic converter i still today sure i needed. A rattling on pressing gas pedal persisted as i got on rode. Making up to VA. I did not rrust driving further. So I contacted this location. They told me they can take a look but being they did not so the work no promises. I stopped in and they told me to leave for a few. Walked to nearby restaurant and waited. I returned and they said they located problem. A freaking bracket mointed around the cat converter. And fortunately for me they have a correct fitting one available. They install, showed me that noise was gone. Im happy Stated i owed them nothing! Shops are independently operated but wanted to help. They were kind and willing to help. I thank you all from the nice woman in the office, the technician and owner.”
11649 Rte 1, Chester VA 23831
“My mom and I are on a road trip and we had a car emergency and knew no one in the area. Polo’s welcomed us, figured out the problem and although they couldn’t fix it right there (because needed a new tire and couldn’t get one that late in the day, 5:30pm) they sent us to another shop that could. We are so grateful that this stressful time was met with amazing kindness. They checked in on us as well to make sure we were all set afterwards. Truly exceptional service.”
13200 Rte 1, Chester VA 23831
“Very quick to do needed repairs. Couldn't be happier with their service. Will definitely be my new shop if repairs are ever needed again. John and his staff are highly recommended.”
2000 Walthall Center Drive, Chester VA 23831
“I bought a new suv last night and I cant say enough good things about Floyd Whitlock. He was so kind and listened to what I wanted and he delivered! I cant wait to see Floyd for my next vehicles. Thank you so much Floyd for making the car buying experience a good one! Karen Jareelle thank you again for making another car buying experience a great one! You always work so hard for your customers and it shows!”
16201 Loyalty Way, Chester VA 23831
“Excellent overall experience. The on-site rental car professionals provided me with a great truck - painless experience. Loyalty’s staff was courteous, transparent and helpful. The team at Loyalty Collision - Daniel, Russell, Alexandra and Justin were solid. Thank you!”
12201 Rte 1, Chester VA 23831
“I was pleasantly surprised by how quickly the service went! I was also surprised by how much I undervalued the FREE For Life Oil Changes I have with my car dealership are worth.”
12150 Iron Bridge Rd, Chester VA 23831
“Great customer service. They don’t upsale, only giving you the recommendations necessary. I’ve been three times now and each time leaves me feeling I had a good experience. (But when you do an oil change wipe down the steering wheel. :) ) Followed up with an alignment today (Scheduled one for yesterday but the app apparently has a flaw of some sort that doesn't allow all service requests to come through. Any way their machine was down and they had to re-scheduled me for today), Once again (except for the APP which isn't their issue) the staff is very Courteous and professional, they have reasonable pricing and the work was complete when they said it would be. The work appears to be done in a professional, quality manner as well. We'll continue to return to this store.”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."
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