Firestone Complete Auto Care in Chester, VA, has been serving the community since 1926, providing a wide range of vehicle services, including tire sales, maintenance, and repairs. Customers appreciate the knowledgeable and courteous staff who ensure a smooth experience, from quick assessments to thorough work. Many reviews highlight the exceptional customer service, with one customer noting the best alignment they’ve ever had. The shop is praised for its ability to work customers into the schedule, even during emergencies, as one customer experienced when they needed a new tire. However, some customers have faced challenges with scheduled appointments for tire rotations, expressing frustration over long wait times despite prior scheduling. Overall, the location is recognized for its fair treatment, transparency in pricing, and dedication to keeping vehicles running smoothly. Chester residents looking for reliable and affordable auto care can schedule an appointment online or visit Firestone Complete Auto Care at 12150 Iron Bridge Rd to receive expert service tailored to their vehicle needs.
Angel displayed great customer interaction skills and great customer service skills!
March 2026
Dropped my vehicle off for service today, the young lady at the front was very nice and pleasant providing great customer service.
March 2026
I made an appointment and they were able to get my car in at the scheduled time. Work was completed quickly, I was out the door in less than an hour. Price was great too!
