Duncan Ford Lincoln Mazda is a trusted dealership with over 60 years of serving the New River Valley community. The dealership focuses on building strong relationships with customers rather than just selling cars. They offer a wide selection of new and used vehicles, including cars, trucks, and SUVs to fit various needs and budgets. The sales team is known for being helpful, professional, and not pushy, making the buying process smooth and enjoyable. Customers appreciate the friendly staff and the flexibility offered, such as test driving multiple vehicles and leaving to consider their options without pressure. The sales experience is often described as phenomenal, with some customers mentioning repeat visits and willingness to drive over an hour for their service. Duncan’s Service Department is also praised for being diligent and capable of working on any make or model. They even provide a Mobile Service Van that can come to your home or workplace. Overall, Duncan Ford Lincoln Mazda is highly regarded for its friendly approach, helpful staff, and quality service.
Terrance was super helpful to work with and made a multi hour experience feel like only a few minutes. He answered every question and had some humor that helped make calls to an insurance company palatable. Found the exact car within what I was looking for and price and left that day happily.
December 2025
This is my third car I have brought from Duncan. I have always dealt with Joe Curtis and have received nothing but professional and friendly service. I will continue doing business and recommend Duncan.
December 2025
Great people. Friendly, knowledgeable and very helpful throughout the entire process
