First Bank and Trust Company is a community-focused financial institution known for its personal and commercial banking products and services. With 22 full-service locations and 6 loan production offices in Virginia and Northeast Tennessee, the bank emphasizes relationship building and customer satisfaction. Customers appreciate the exceptional customer service, describing it as the best in the area and highlighting the friendly and accommodating nature of the staff. Many reviews mention personal experiences where employees went above and beyond, providing guidance and support for various banking needs, such as home equity loans and mortgage applications. Clients feel valued and recommend the bank for its small-town banking experience, making it a trusted choice for individuals and families alike.
First Bank and Trust is a wonderful local institution, Ben was fantastic to work with on a recent commercial transaction! 10/10!
December 2023
How good are they? Well - I bank here, that oughta be recommendation enough. Ha. Seriously, the customer service is the best I've ever had at a bank in this area, by miles and miles and miles, and I've had accounts all over the NRV and Floyd for 30 years.
October 2023
I really like dealing with this bank I've had a account here for years and my children also have accounts and we are really pleased would highly recommend banking with them
