Advance Auto Parts provides excellent customer service and professionalism. Staff members are patient and helpful, going above and beyond to assist customers. They honor warranties and correct pricing mistakes. Employees provide great recommendations, test batteries, and even help coordinate with repair garages. The store is clean with items easy to find, checkout is quick and easy, and prices are good. The Collinsville location receives specific praise for this outstanding service. Customers highly recommend this business for its helpful and professional staff who ensure great results.
Needed a battery for my car and went with what was recommended over the phone by Amber. She even had it delivered to the auto repair facility the same day.
March 2023
My husband called about a water pump for my truck. The lady gave him a price. When we got there she realized she gave him the wrong price but since she told him the price she gave it to him anyway bc we were there in a matter of mins. Of her tell him. Collinsville store wish I knew the girls name that help my husband.
June 2022
Best prices on the best oil . Royal purple saves you money but it has hrsprws ...engine go vrroom instead of boom