AutoZone in Collinsville, VA, is known for its friendly and helpful staff who provide quick and efficient service. Customers appreciate the store’s wide selection of auto parts, including new and remanufactured items, maintenance products, and car accessories. Staff members are courteous, knowledgeable, and eager to assist, often explaining options and warranties clearly. Customers have had positive experiences with services like battery installation and receiving bundle deals, such as free filters with oil purchases. The store aims to satisfy customers, though there are occasional issues with ordering certain parts, like headlight assemblies. Overall, AutoZone offers great customer service, a good variety of products, and a helpful team, making it a reliable place for auto parts needs.
This is a nice AutoZone store in Collinsville, Virginia, along business 220. It was my first visit in a long time, so I was pleasantly surprised to find such a clean and neat store. The prices here were pretty good, cheaper than some other auto parts stores. Staff were nice as well. It is an older store and yet looks new.
December 2025
My girlfriend’s car battery died last week so we went to AutoZone. The staff was super knowledgeable, quickly recommended the right Duralast battery, and installed it for free in the parking lot. Whole thing took no time at all, friendly and no pressure. Turned a headache into an easy fix. Highly recommend!
December 2025
Great experience from start to finish. I purchased a car battery and had it installed quickly and smoothly. I had an emergency situation and needed a car battery late in the evening when other places had already refused to help. Tammy and Kevin provided wonderful customer service—friendly, helpful, and professional.... read full comment
