Advance Auto Parts provides excellent customer service and professionalism. Staff members are patient and helpful, going above and beyond to assist customers. They honor warranties and correct pricing mistakes. Employees provide great recommendations, test batteries, and even help coordinate with repair garages. The store is clean with items easy to find, checkout is quick and easy, and prices are good. The Collinsville location receives specific praise for this outstanding service. Customers highly recommend this business for its helpful and professional staff who ensure great results.
They really went the extra mile to find a very obscure part. I had no part number, no good explanation of it, only a small broken one for reference. Not one but two workers dug through hundreds of these little clips and found exactly what I was looking for. I'm very thankful for the team here.
July 2026
I want to Thank Ferrell at. The Collinsville location for helping me with getting some touch up paint for my car he looked at the color of my car and help me find the right paint I needed and it was the exactly the right color. Thank you Ferrell for helping me out😁😉
July 2023
Needed a battery for my car and went with what was recommended over the phone by Amber. She even had it delivered to the auto repair facility the same day.
